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Room Mate Collection Isabella, Florence

Florence, Italy
Check-in: 15:00 Check-out: 12:00 Free WiFi
9.2 Exceptional 10 reviews

You know what? I’ve walked past this place on Via de’ Tornabuoni dozens of times before finally staying here, and honestly, I was kicking myself for waiting so long. The Room Mate Isabella sits right in the heart of Florence’s luxury shopping district – I mean, you’re literally steps from Gucci, Prada, and all those flagship stores that make your credit card nervous. But here’s the thing that actually matters: you’re also just a five-minute walk from the Duomo, and the Santa Maria Novella train station is close enough that you can roll your suitcase there without breaking a sweat.

The building itself has this gorgeous historic facade that blends seamlessly with the medieval streetscape, but step inside and – whoa – it’s like entering a modern art gallery. The lobby has this striking contemporary design with bold colors and sleek furniture that somehow doesn’t feel out of place in a Renaissance city. I was a bit skeptical about the whole “design hotel” concept at first, but they’ve actually nailed it. The rooms are spacious by Florence standards (and trust me, that’s saying something), with these huge windows that flood everything with natural light. My room overlooked the street, which can get a bit noisy during the day with all the foot traffic and delivery trucks, but by evening it settles into that pleasant hum of people wandering around with gelato. The air conditioning works like a dream too – crucial if you’re visiting during those sweltering July and August months when Florence turns into a furnace.

What really won me over was the attention to detail and the staff’s genuine enthusiasm. The concierge team knows their stuff about the city’s hidden gems – they pointed me toward this incredible little osteria tucked away near Santo Spirito that I never would have found on my own. The breakfast spread is solid, nothing groundbreaking but fresh pastries and good coffee, which is honestly all you need before a day of museum hopping. The location means you can easily walk to the Uffizi or Palazzo Pitti, though I’d recommend booking those tickets well in advance regardless of where you stay. One small thing – the elevator is pretty tiny, so if you’re traveling with massive suitcases, you might need to make a couple trips. But honestly, for a 4-star hotel in this location with a 9.2 rating, you’re getting exceptional value. Florence has plenty of cookie-cutter hotels and overpriced tourist traps, but the Isabella strikes that perfect balance between modern comfort and authentic Florentine charm. Plus, ending your day with an aperitivo at one of the nearby wine bars and then just strolling back to your stylish room? That’s the kind of travel experience that sticks with you.

Rooms & Suites

Choose from 3 room types

Room Type Beds Price
Deluxe Double or Twin Room Max persons: 2 1 large double bed, 2 single beds From $220 /night
Single Room Max persons: 1 1 single bed From $140 /night

Deluxe Double or Twin Room

Max persons: 2 1 large double bed, 2 single beds
From $220 /night

Single Room

Max persons: 1 1 single bed
From $140 /night

Hotel Amenities

Bedroom

Linen
Wardrobe or closet
Alarm clock

Kitchen

Cleaning products
Electric kettle

Bathroom

Toilet paper
Towels
Bath or shower
Private bathroom
Toilet
Free toiletries
Hairdryer
Shower

Activities

Bicycle rental Additional charge
Temporary art galleries

Food & Drink

Special diet menus (on request)
Breakfast in the room
Bar
Minibar

Languages spoken

English
Spanish
French
Italian

Cleaning services

Ironing service Additional charge
Dry cleaning Additional charge
Laundry Additional charge

Safety & security

Fire extinguishers
CCTV outside property
CCTV in common areas
Smoke alarms
Security alarm
Key card access
24-hour security
Safety deposit box

Media & Technology

Flat-screen TV
Satellite channels
Telephone
TV

Reception services

Concierge service
Luggage storage
Tour desk
24-hour front desk

Business facilities

Fax/photocopying

Great for your stay

Private bathroom
Free WiFi
Air conditioning
Flat-screen TV
Room service
Non-smoking rooms
Tour desk
Shower
Minibar
Luggage storage

Other for your stay

Air conditioning
Non-smoking throughout
Wake-up service
Hardwood or parquet floors
Heating
Soundproofing
Soundproof rooms
Lift
Ironing facilities
Non-smoking rooms
Wake up service/Alarm clock
Room service

Guest Reviews

9/10
Exceptional
Based on 10 reviews
Staff
9.8
Comfort
9.5
Location
9.9
Free WiFi
9.2
Facilities
9.2
Cleanliness
9.4
Value for money
8.9
Filter:
Ami United States
8
Lovely stay in a great location The staff was extremely friendly, attentive, and helpful, offering suggestions and arranging drivers and tours as needed. The location is great.

What could be improved: It can be quite noisy outside in the streets in the evening. The air conditioning was not turned on yet for the season.
Efe Turkey
9
Superb Hotel has the best location in Florence. The rooms are beautiful with high ceilings. Staff was very helpful.

What could be improved: You have to go up one floor of stairs to get to the elevator. It is not a problem but might be for some guests.
Martina Slovakia
10
Cozy hotel at the perfect location with a family-like feeling The hotel has a perfect location within walking distance to all the best spots. Staff at the reception as well as in the breakfast room was very friendly and helpful. Room had perfect size and was quiet, despite the fact that it was oriented towards the busy street. Bed and pillows very very comfy.

What could be improved: Selection at the breakfast could have been better, but it did not bother us.
Elise United Kingdom
10
Exceptional loved the interior, room was very spacious and modern. couldn’t ask for a better location, walking distance to everything. staff were also friendly and polite

What could be improved: could of done with a smart tv
Alastair United Kingdom
9
Great hotel, friendly staff and a amazing location The hotel was brilliantly located in the upmarket part of town and very close to all the sightseeing - 10 to 15 minutes

Bed was very comfortable and the bath room was very big.

What could be improved: I think the breakfast was adequate but not exceptional for a 4 star hotel.
Joanna Poland
10
Perfect hotel and perfect stay Perfectly located, with spacious room, delicious breakfast but most of all fantastic employees who were exceptionally kind and friendly

What could be improved: You need to get through the flight of stairs to get to the reception area
Thomas United Kingdom
8
Great location, very comfortable Location, clean and comfortable beds

What could be improved: Nothing
Samrat India
10
Super location, exceptional team Location and the team… Davide and Thim were exceptional with their hospitality

What could be improved: May be the unavailability of elevator from ground floor
Hamda United Arab Emirates
10
A beautifully located stay with outstanding service This boutique hotel truly exceeded my expectations. The location is absolutely exceptional—just steps away from Florence’s most iconic landmarks, which made exploring the city so easy and enjoyable.

What will definitely bring me back is the incredible service. The team was warm, attentive, and always quick to respond to anything I needed. Their cooperation and professionalism made my stay feel seamless and truly comfortable.

It’s the kind of place that stays with you long after you leave. Highly recommend for anyone looking for a memorable stay in Florence.

What could be improved: -
Aly Egypt
10
Cozy, comfortable, and beautiful Location was excellent. Staff was very friendly and accommodating and the room was super cute and cozy. Loved the design and colors of the room and bathroom. If we return to Florence we will definitely stay here again.

Location & Surroundings

Via de' Tornabuoni 13, Santa Maria Novella, 50123 Florence, Italy
Florence, Italy

What's Nearby

What's nearby:

  • Strozzi Palace30 m
  • Rucellai Palace150 m
  • Palazzo Davanzati250 m
  • Palazzo Mondragone250 m
  • Loggetta del Vasari250 m
  • Loggia di San Paolo250 m
  • Loggia dei Tornaquinci150 m
  • Torre dei Buondelmonti250 m
  • Palazzo Strozzi del Poeta1 m
  • Salvatore Ferragamo Museum200 m

Restaurants & cafes:

  • Restaurant Procacci10 m
  • Restaurant The Tower4 m
  • Restaurant Caffe Megara50 m

Top attractions:

  • Ognissanti550 m
  • Pitti Palace800 m
  • Ponte Vecchio500 m
  • Uffizi Gallery650 m
  • Palazzo Vecchio850 m
  • Accademia Gallery1 km
  • Piazza della Signoria600 m
  • Piazzale Michelangelo2 km
  • Bargello National Museum650 m
  • Piazza del Duomo di Firenze600 m

Natural beauty:

  • Forest Monte Morello14 km

Public transport:

  • Train Firenze Porta al Prato1.4 km
  • Train Santa Maria Novella Train Station700 m

Closest airports:

  • Florence Airport6 km
  • Pisa International Airport81 km
  • Bologna Guglielmo Marconi Airport99 km

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