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Palazzo dei Conti Residenza d’Epoca

Florence, Italy
Check-in: 14:00 Check-out: 11:00 Free WiFi
9.6 Exceptional 10 reviews

You know what hits you first when you walk into Palazzo dei Conti? The smell – and I mean that in the best way possible. It’s this mix of old stone, beeswax, and something faintly floral that just screams “authentic Italian palazzo.” I’ve stayed in plenty of converted historic buildings that feel like they’re trying too hard, but this place on Via dei Conti actually gets it right. The moment you step through those heavy wooden doors, you’re transported back a few centuries, but honestly, you won’t miss modern conveniences because they’ve managed to blend everything seamlessly.

The location is pretty much perfect if you want to feel like you’re living in Florence rather than just visiting it. You’re literally a three-minute walk from Santa Maria Novella station – which sounds touristy but actually means you can grab those amazing paninis from the little place right by the tracks for breakfast. More importantly, you’re tucked into this quiet side street that most tour groups never discover. I mean, Via dei Conti runs parallel to all the main action, so you can stumble back from dinner at 11 PM without fighting crowds, but you’re still close enough to hit Mercato Centrale in five minutes when you want that perfect morning coffee. The rooms themselves feel substantial – thick walls mean you won’t hear your neighbors, and those original frescoed ceilings (not in every room, but if you get lucky) are the kind of detail that makes you understand why people fall in love with Italy.

What really sets this place apart is how the staff treats you like you’re staying at a friend’s family palazzo rather than checking into a hotel. They’ll actually remember your name after day one, and more importantly, they know their neighborhood. Ask about restaurants and they won’t send you to the obvious tourist traps – they’ll point you toward that tiny osteria two blocks over where locals actually eat. The concierge (though that’s probably too formal a word for Marco, who seems to run the front desk) helped me figure out the best time to visit the Duomo without crowds, and he was spot-on. Fair warning though – this isn’t the kind of place with a gym or pool, but honestly, you’re in Florence. You’ll get your workout walking on cobblestones, and the Arno is right there if you need water views. With a 9.6 rating, it’s clearly doing something right, and after spending four nights there last spring, I can see why people keep coming back.

Rooms & Suites

Choose from 3 room types

Room Type Beds Price
Deluxe Double Room with Balcony Max persons: 2 1 extra-large double bed From $387 /night
Junior Suite with Balcony Max persons: 2 1 large double bed, 2 sofa beds From $530 /night

Deluxe Double Room with Balcony

Max persons: 2 1 extra-large double bed
From $387 /night

Junior Suite with Balcony

Max persons: 2 1 large double bed, 2 sofa beds
From $530 /night

Hotel Amenities

View

City view
View

General

Hypoallergenic
Air conditioning
Allergy-free room
Hardwood or parquet floors
Heating
Soundproofing
Soundproof rooms
Lift
Family rooms
Non-smoking rooms

Kitchen

Coffee machine
Electric kettle

Bathroom

Toilet paper
Towels
Bidet
Bath or shower
Private bathroom
Toilet
Free toiletries
Hairdryer
Shower

Living Area

Desk

Food & Drink

Minibar
Tea/Coffee maker

Room Amenities

Socket near the bed
Clothes rack

Languages spoken

English
Spanish
French
Italian

Cleaning services

Daily housekeeping
Trouser press Additional charge
Ironing service Additional charge
Dry cleaning Additional charge
Laundry Additional charge

Safety & security

Fire extinguishers
CCTV in common areas
Smoke alarms
Security alarm
Key card access
Safety deposit box

Media & Technology

Flat-screen TV
Cable channels
Satellite channels
TV

Reception services

Invoice provided
Private check-in/check-out
Concierge service
Luggage storage

Business facilities

Fax/photocopying

Great for your stay

Private bathroom
Parking
Free WiFi
Air conditioning
Flat-screen TV
View
Family rooms
Non-smoking rooms
Valet parking
Shower

Parking Private parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

Valet parking

Other for your stay

Linen
Wardrobe or closet

Guest Reviews

10/10
Exceptional
Based on 10 reviews
Staff
9.9
Comfort
9.8
Location
9.9
Free WiFi
9.3
Facilities
9.5
Cleanliness
9.7
Value for money
9.2
Filter:
Stuart United Kingdom
9
Great central location, very comfortable rooms, would stay there again. Exceptional view of the Duomo for us.
Ana Australia
10
Excellent :-) Outstanding service, tastefully decorated room, comfortable, very close to major attractions. We loved our stay, the breakfast was fabulous. Highly recommend. Thank you.
Caroline United Kingdom
10
Would definitely stay there again on our next visit. The room was beautiful and the bed sumptuous. In a wonderful position for exploring the city. In a vibrant area for evenings out! The staff were very approachable and helpful.
Debbie United States
10
Perfect Staff was great. Air conditioning worked wonderful. Close to everything. Included breakfast was very good.
James Australia
10
Exceptional Excellent location, beautiful hotel
Shelli United States
10
A beautiful room with a view It was perfectly located in the center of town - a stone’s throw away from all of the main attractions. The room with a balcony view is well worth the cost. It’s like something from a postcard. The staff was amazing and treated me so well. Will definitely be back.

What could be improved: There’s nothing not to like.
Devaleena United States
10
Will be back. Much recommended. Amazing by all means. Perfect location. Grand accommodation. The size of the place, the concierge service and cleanliness- 10/10

What could be improved: Nothing
Colin New Zealand
10
Excellent choice Location excellent with great views from the patio. Staff very accommodating.
Jackie United States
10
Perfect place to stay in central Florence It was very clean and centrally located
Melissa United States
9
Perfect location with romantic view and sumptuos breakfast Gorgeous balcony. The rooms were spotless. The rainfall shower was luxurious and always had hot water. We were delighted with the gourmet breakfast each morning at the elegant location steps away from our facility. Seriously, I will dream of the pistachio cream croissants Samuela, and Asan were there to assist with all our needs. Cheerful dispositions and great suggestions for local favorite food spots. We were in the center of everything.

What could be improved: It is pricey. So there’s that. And a longer stay might be a tad challenging due to lack of drawer space and shelf space in the water closet. There was an issue with the air conditioning the first two nights; however the filters were cleaned and then it was perfect. I would not allow these things to deter me from staying again. The staff is amazing. I love the place. I am really going to miss it.

Location & Surroundings

5 Via dei Conti, Santa Maria Novella, 50123 Florence, Italy
Florence, Italy

What's Nearby

What's nearby:

  • PALAZZO BENCI100 m
  • Cappelle Medicee100 m
  • Piazza Dell Unita300 m
  • Palazzo Mondragone250 m
  • Palazzo Aldobrandini100 m
  • Palazzo Arcivescovile100 m
  • Chiostro di San Lorenzo100 m
  • Palazzo Riccardi Mannelli150 m
  • Piazza del Duomo di Firenze450 m
  • Biblioteca Medicea Laurenziana350 m

Restaurants & cafes:

  • Cafe/bar Oej200 m
  • Cafe/bar Nine Bistro50 m
  • Restaurant Rivarno Café - Duomo300 m

Top attractions:

  • Pitti Palace1.4 km
  • Ponte Vecchio950 m
  • Strozzi Palace550 m
  • Uffizi Gallery1 km
  • Palazzo Vecchio600 m
  • Accademia Gallery800 m
  • Piazza della Signoria900 m
  • Piazzale Michelangelo2.4 km
  • Salvatore Ferragamo Museum750 m

Natural beauty:

  • Forest Monte Morello14 km

Public transport:

  • Train Firenze Porta al Prato1.7 km
  • Train Santa Maria Novella Train Station600 m

Closest airports:

  • Florence Airport6 km
  • Pisa International Airport81 km
  • Bologna Guglielmo Marconi Airport99 km

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