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Novella Suite

Florence, Italy
Check-in: 14:00 Check-out: 06:00
9.1 Exceptional 10 reviews

First Impressions

Walking up to Novella Suite on Via Palazzuolo, you immediately sense you’ve found something special. This four-star boutique property sits right in the Santa Maria Novella district — honestly, you can’t get more central than this in Florence. The building itself has that understated Florentine elegance that doesn’t scream for attention but quietly commands respect. I mean, when a place scores 9.7 for location, you know the owners picked their spot wisely.

The Heart of Renaissance Florence

What struck me most was how effortlessly you can explore from here. The Santa Maria Novella train station is practically next door, which sounds like it might be noisy but actually works in your favor — no struggling with luggage across cobblestones. You’re a five-minute stroll from the Duomo, and the Arno River with all its famous bridges is just as close. The neighborhood has this perfect mix of locals grabbing their morning coffee and visitors discovering hidden trattorias. You know what I love? You can walk to Ponte Vecchio without fighting the tour bus crowds because you’re approaching from a quieter direction.

The Suite Experience

The room itself — well, it’s more than a room, really. These are proper suites with space to actually unpack and settle in, something you appreciate after a few nights in typical European hotel boxes. The design strikes that tricky balance between honoring the building’s history and giving you modern comfort. Air conditioning that actually works (crucial in summer), and windows that open to let in those cool evening breezes. The bathrooms are particularly well done — marble touches without going overboard, and water pressure that doesn’t leave you wondering if you’re actually getting clean.

Local Insights

Here’s something the guidebooks won’t tell you — staying in Santa Maria Novella means you’re in the real working heart of the city. There’s a fantastic little restaurant called Sostanza just around the corner that locals have been frequenting for decades (get the butter chicken, trust me). The morning market at San Lorenzo is a ten-minute walk, perfect for grabbing fresh fruit and people-watching. And because you’re not right in the tourist epicenter, you’ll find parking options nearby if you’re brave enough to drive in Florence — though honestly, you won’t need a car from this location.

Why Guests Love It

That 9.1 rating makes perfect sense once you’ve stayed here. Couples particularly seem to appreciate the intimate scale and romantic setting — it’s the kind of place where you can slip out for an evening passeggiata and return to somewhere that feels like a temporary Florentine home rather than just another hotel. The staff genuinely knows the city and offers recommendations that go beyond the obvious tourist spots. You’re paying for location and character here, and honestly, both deliver exactly what you’d hope for in Florence. It’s not trying to be the fanciest place in town, but it absolutely nails being the kind of spot you’d want to return to.

Tuscany’s hotels pair barrel-aging cellars, fresco breakfasts, and concierge-led Siena cathedral climbs.

Rooms & Suites

Choose from 1 room types

Room Type Beds

Hotel Amenities

Shops

Minimarket on site
Barber/beauty shop

Bedroom

Linen
Dressing room

Kitchen

Dining table
Coffee machine
Cleaning products
Oven
Kitchenware
Electric kettle
Kitchen
Microwave
Refrigerator
Kitchenette

Bathroom

Toilet paper
Towels
Bidet
Towels/sheets (extra fee)
Bath or shower
Private bathroom
Toilet
Free toiletries
Hairdryer
Shower

Living Area

Dining area
Sofa
Seating Area
Desk

Food & Drink

Tea/Coffee maker

Accessibility

Upper floors accessible by stairs only

Miscellaneous

Air conditioning
Non-smoking throughout
Heating
Non-smoking rooms

Outdoor & View

Inner courtyard view
Landmark view
View

Room Amenities

Socket near the bed
Sofa bed
Drying rack for clothing
Clothes rack
Hardwood or parquet floors
Private entrance
Ironing facilities
Iron

Languages spoken

English
Italian

Cleaning services

Daily housekeeping

Safety & security

CCTV outside property

Media & Technology

Flat-screen TV
Cable channels
TV

Reception services

Private check-in/check-out
ATM/cash machine on site

Guest Reviews

9/10
Exceptional
Based on 10 reviews
Staff
9.0
Comfort
9.3
Location
9.7
Free WiFi
10
Facilities
9.1
Cleanliness
9.4
Value for money
9.1
Filter:
Abdulrahman Saudi Arabia
9.1
It is in a great location very close to many of the tourist attractions and shopping district. There is also a supermarket just 30 or less meters away, and a pharmacy. The nearby (International Garage - 2 minutes walk) where I parked the car based on the Novella Suite owner's recommendation was excellent with very professional and friendly staff. Having two and a half bathrooms in the unit is a great plus. Also, a washing machine is very useful to have.
Mark Australia
9
The facilities were excellent, and location was incomparable. We felt the host was very accommodating without being intrusive.
Kathy South Africa
9
Loads of space and bathrooms for every room. Everything we needed.
Chad United States
9.1
Very clean
Brode United States
9.1
Unbelievable location and amazing apartment! Totally loved our stay here and highly recommend!!
Joanne United Kingdom
9.1
Fantastic central location, easy to walk from the station. Could walk everywhere. Apartment had lots of space and was well decorated. Nice to have a gorgeous bathroom for each bedroom. Loved the art work, it made the apartment feel homely.
Amy Germany
9
The location was excellent. The facilities were clean, comfortable, and we had ample room for our large group. Two of the bedrooms were equipped with a bathroom, and there was a shared bathroom for the others. The woman cleaning, who was also our point of contact was very kind, and patient! We forgot to leave the city tax before we left and she met us late in her day to get it from us.
Corinne New Zealand
9
Loved the location, extremely spacious apartment with 3 bedrooms and 3 bathrooms. Very clean and newly renovated
Sara Australia
9.1
Fantastic location close to everything. Multiple bathrooms - great for 5. Terrific beds.Roomy apartment.
Stephanie Canada
9.1
Very clean
Easy to contact host/help

Location & Surroundings

3 Via Palazzuolo, Santa Maria Novella, 50123 Florence, Italy
Florence, Italy

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