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IL Tornabuoni The Unbound Collection by Hyatt

Florence, Italy
Check-in: 15:00 Check-out: 04:00 Free WiFi
9.3 Exceptional 10 reviews

You know what honestly surprised me about IL Tornabuoni? I mean, sure, it’s right there on Florence’s most famous shopping street – literally three steps from Via de’ Tornabuoni where all the Gucci and Prada flagship stores are – but somehow the hotel feels completely removed from all that chaos. I walked past those street-level windows probably five times before I even noticed the entrance, which is actually perfect because you get this sense of discovery when you finally step inside. The lobby hits you with this warm, honeyed light that feels more like walking into someone’s incredibly well-appointed Florentine palazzo than a typical five-star hotel. There’s marble everywhere, but it’s not cold – more like it’s been warmed by centuries of Tuscan sun streaming through those tall windows.

The location thing is actually wild when you think about it. You’re literally a three-minute walk from the Ponte Vecchio (I timed it), maybe five minutes to the Duomo if you take the scenic route through the side streets, and the Uffizi is so close you could probably hit it with a well-thrown gelato cone. But here’s what the travel guides don’t tell you – Via de’ Tornabuoni can get absolutely insane during peak season, especially around aperitivo time when everyone’s doing their evening passeggiata. The hotel’s soundproofing is remarkable though; I had a room facing the street and barely heard the buzz unless I opened the windows. Speaking of rooms, mine had this incredible view of the Arno – you could see people crossing the bridge and the hills beyond, which honestly made me feel like I was living in a Renaissance painting for a few days.

What really gets me is how the staff just… knows things. Not in that overly formal concierge way, but like they’re actual Florentines who happen to work at a hotel. The woman at the front desk steered me toward this tiny osteria on Via del Sole that I never would have found otherwise, and when I mentioned I was interested in Renaissance art beyond the obvious spots, she gave me directions to the Brancacci Chapel – which, let’s be honest, most tourists completely miss. The breakfast situation is solid too (though honestly, who needs hotel breakfast when you can grab a cornetto and cappuccino at any bar for three euros?). I did appreciate that they had actually good coffee, not that weird international hotel coffee that tastes like it came from a packet. The whole experience felt less like staying at a hotel and more like having a very stylish friend who happens to own a palazzo in the heart of Florence. At that 9.3 rating, you’re paying for the location and the experience, but if you’re going to splurge anywhere in Italy, this is probably the place to do it.

Rooms & Suites

Choose from 4 room types

Room Type Beds Price
Premium King Room Max persons: 2 1 extra-large double bed From $399 /night
Junior King Suite Max persons: 2 1 extra-large double bed From $491 /night
Suite with Two Queen Beds Max persons: 2 2 large double beds From $725 /night

Premium King Room

Max persons: 2 1 extra-large double bed
From $399 /night

Junior King Suite

Max persons: 2 1 extra-large double bed
From $491 /night

Suite with Two Queen Beds

Max persons: 2 2 large double beds
From $725 /night

Hotel Amenities

Bedroom

Wardrobe or closet

Kitchen

Coffee machine
Electric kettle

Bathroom

Towels
Bidet
Bath or shower
Slippers
Private bathroom
Free toiletries
Hairdryer

Outdoors

Outdoor furniture
Terrace

Wellness

Fitness centre

Activities

Bicycle rental Additional charge

Living Area

Seating Area

Food & Drink

Coffee house on site
Fruits Additional charge
Wine/champagne Additional charge
Kid meals Additional charge
Special diet menus (on request)
Snack bar
Breakfast in the room
Bar
Minibar
Restaurant
Tea/Coffee maker

Accessibility

Emergency cord in bathroom
Lower bathroom sink
Higher level toilet
Toilet with grab rails
Wheelchair accessible
Upper floors accessible by elevator

Languages spoken

German
English
Spanish
French
Italian

Cleaning services

Daily housekeeping
Ironing service Additional charge
Dry cleaning Additional charge
Laundry Additional charge

Safety & security

Fire extinguishers
CCTV in common areas
Smoke alarms
Security alarm
Key card access
Safety deposit box

Media & Technology

Flat-screen TV
Cable channels
Telephone
TV

Reception services

Invoice provided
Concierge service
Luggage storage
Tour desk
Currency exchange
24-hour front desk

Business facilities

Fax/photocopying
Meeting/banquet facilities Additional charge

Great for your stay

Private bathroom
Restaurant
Parking
Shuttle service
Free WiFi
Air conditioning
Flat-screen TV
Fitness centre
Room service
Pets allowed

Entertainment and family services

Babysitting/child services Additional charge

Parking Private parking is possible at a location nearby (reservation is not needed) and costs € 50 per day.

Valet parking
Parking garage

Other for your stay

Shuttle service Additional charge
Pet bowls
Hypoallergenic
Air conditioning
Non-smoking throughout
Wake-up service
Heating
Soundproofing
Laptop safe
Soundproof rooms
Lift
Family rooms
Facilities for disabled guests
Non-smoking rooms
Wake up service/Alarm clock
Room service

Guest Reviews

9/10
Exceptional
Based on 10 reviews
Staff
9.5
Comfort
9.6
Location
9.9
Free WiFi
8.6
Facilities
9.3
Cleanliness
9.6
Value for money
8.7
Filter:
Ada Saudi Arabia
8
Very good location, clean, but overpriced for experience and staff quality - spacious suite
- excellent location, walking distance to main sites
- very clean room

What could be improved: - overpriced for the level of service and quality
- tiny bathroom (barely fits one), and no pressure shower
- we never saw any staff other than the doormen (who do a very good job) and the concierge (located on the 4th floor, very mediocre service, didn’t have pull to get us any reservations at key places).
- no hospitality / human experience, it could very much be an airbnb.
Areej Saudi Arabia
10
Prime Location in Florence’s Fashion District Professional staff from the front desk to housekeeping, the team is always going above and beyond to ensure a memorable stay. Small gestures, such as the doorman assisting both guests and taxi drivers, leave a lasting impression. If you’re seeking elegance, comfort, and exceptional service book this hotel.

What could be improved: Nothing
Donald Canada
8
We love Florence and had a very enjoyable stay. The staff , the location and the overall. ambiance

What could be improved: The bathroom was awkward with the a single sink located in the sleeping area and not in the bathroom with the toilet and shower.The shower was on the small size.
The breakfast options were either a limited continental or a limited buffet.I must say however the staff went out of their way to accommodate us.
Musicians performing on the square could be annoying at times given they played until approximately 10:30 at night.
Overall it’s a very nice hotel.
Jit United Kingdom
10
Amazing location , amazing staff & amazing Doormen! Stunning property and amazing staff! Especially in the restaurant!

What could be improved: Nothing!
Shikha India
10
very very pleasant the staff

What could be improved: some mosquitos
Berkan United Kingdom
10
Amazing! Amazing location, very clean hotel and amazing staff!!
Milena Spain
10
We shall return again. Excellent location, staff, facilities.
Michael Egypt
10
Exceptional Amazing location very elegant

What could be improved: Gym hours are so inconvenient
Ying China
9
Superb The location is perfect. Close to everything by walking distance.

What could be improved: Room a little bit small
Ali Italy
10
Exceptional Clean ,perfect location and friendly staff.

Location & Surroundings

Via de' Tornabuoni 3, Santa Maria Novella, 50123 Florence, Italy
Florence, Italy

What's Nearby

What's nearby:

  • Strozzi Palace150 m
  • Rucellai Palace200 m
  • Palazzo Davanzati150 m
  • Torre degli Amidei350 m
  • Loggetta del Vasari250 m
  • Loggia del Porcellino250 m
  • Loggia dei Tornaquinci9 m
  • Torre dei Buondelmonti200 m
  • Palazzo Strozzi del Poeta40 m
  • Salvatore Ferragamo Museum10 m

Restaurants & cafes:

  • Restaurant Rose's50 m
  • Restaurant Oliviero100 m
  • Restaurant Le Antiche Carrozze10 m

Top attractions:

  • Ognissanti550 m
  • Pitti Palace450 m
  • Ponte Vecchio400 m
  • Uffizi Gallery550 m
  • Palazzo Vecchio950 m
  • Accademia Gallery1.1 km
  • Piazza della Signoria500 m
  • Piazzale Michelangelo1.9 km
  • Bargello National Museum600 m
  • Piazza del Duomo di Firenze700 m

Natural beauty:

  • Forest Monte Morello14 km

Public transport:

  • Train Firenze Porta al Prato1.6 km
  • Train Santa Maria Novella Train Station800 m

Closest airports:

  • Florence Airport6 km
  • Pisa International Airport80 km

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