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Hotel Palazzo Alexander

Lucca, Italy
Check-in: 15:00 Check-out: 11:00
9.1 Exceptional 10 reviews

First Impressions

Walking up to Hotel Palazzo Alexander on Via Santa Giustina, you immediately get that “hidden gem” feeling — you know, when you stumble across something special that most tourists probably walk right past. This four-star property sits quietly in Lucca‘s historic center, and honestly, the location couldn’t be better. The building itself has that understated Italian elegance that makes you feel like you’ve discovered something authentic rather than just another tourist hotel. The palazzo’s original Renaissance features blend seamlessly with contemporary design elements throughout the property.

Perfect Location

Here’s what I love about staying here — you’re literally in the heart of everything, but it doesn’t feel touristy or overwhelming. Lucca’s famous city walls are just a short stroll away, and you can easily walk to Piazza dell’Anfiteatro in about five minutes. The narrow cobblestone streets around the hotel are lined with local shops and cafes that actually cater to residents, not just visitors. I mean, when couples consistently rate the location 9.6 out of 10, that tells you something real about how walkable and charming this neighborhood actually is. The surrounding area offers authentic Tuscan experiences with genuine local character.

The Room Experience

The room I stayed in had that perfect balance of historic character and modern comfort — high ceilings, original details, but with updated amenities that actually work well. What struck me most was how quiet it was, despite being right in the center of town. The windows are well-insulated, so you get the charm of staying in a medieval city without the noise that usually comes with it. The beds are genuinely comfortable too, which isn’t always a given in historic Italian hotels. Each accommodation features thoughtful touches that enhance your stay.

Breakfast and Amenities

Breakfast here is surprisingly comprehensive — they’ve got the usual continental spread, but also proper Italian options and even gluten-free choices if you need them. There’s something refreshing about having American-style options alongside local specialties, especially when you’re traveling with different preferences in your group. The fact that they offer private parking is honestly a game-changer if you’re driving in Tuscany — finding parking in Lucca’s historic center can be a real headache otherwise. The hotel staff provides excellent recommendations for local dining experiences.

Why Guests Love It

What really sets this place apart is how it manages to feel both central and peaceful at the same time. You’re not sacrificing location for tranquility or vice versa — you actually get both. The staff seems to understand that travelers want to experience authentic Lucca, not just stay somewhere convenient, and their local recommendations reflect that. With a 9.1 overall rating, it’s clear that guests consistently have positive experiences here, and after staying myself, I can see why people keep coming back to this particular corner of Tuscany. The hotel truly captures the essence of Italian hospitality.

Rooms & Suites

Choose from 6 room types

Room Type Beds
Double or Twin Room 2 adults, 1 child 1 extra-large double bed, 2 single beds
Family Room 4 adults, 1 child 2 extra-large double beds, 2 single beds, 1 extra-large double bed
Triple Room 3 adults, 1 child 1 single bed, 1 extra-large double bed
Junior Suite 2 adults, 1 child 1 extra-large double bed
Junior Suite with Balcony 2 adults 1 double bed, 1 sofa bed

Double or Twin Room

2 adults, 1 child 1 extra-large double bed, 2 single beds

Family Room

4 adults, 1 child 2 extra-large double beds, 2 single beds, 1 extra-large double bed

Triple Room

3 adults, 1 child 1 single bed, 1 extra-large double bed

Junior Suite

2 adults, 1 child 1 extra-large double bed

Junior Suite with Balcony

2 adults 1 double bed, 1 sofa bed

Hotel Amenities

Bedroom

Wardrobe or closet
Alarm clock

General

Shuttle service
Shared lounge/T V area
Hypoallergenic
Air conditioning
Non-smoking throughout
Wake-up service
Hardwood or parquet floors
Heating
Soundproofing
Packed lunches
Soundproof rooms
Lift
Family rooms
Ironing facilities
Facilities for disabled guests
Airport shuttle
Non-smoking rooms
Iron
Room service

Kitchen

Refrigerator

Parking

Valet parking
Parking garage

Bathroom

Toilet paper
Towels
Bidet
Bath or shower
Private bathroom
Toilet
Free toiletries
Hairdryer
Shower

Wellness

Full body massage
Hand massage
Head massage
Couples massage
Foot massage
Neck massage
Back massage
Massage

Activities

Bicycle rental
Live sport events (broadcast)
Cooking class
Tour or class about local culture
Bike tours
Walking tours
Temporary art galleries
Horse riding
Cycling
Hiking

Living Area

Desk

Food & Drink

Coffee house on site
Fruits
Wine/champagne
Snack bar
Breakfast in the room
Bar
Minibar
Tea/Coffee maker

Accessibility

Upper floors accessible by elevator

Room Amenities

Socket near the bed

Languages spoken

German
English
Spanish
French
Italian

Cleaning services

Daily housekeeping
Trouser press
Ironing service
Dry cleaning
Laundry

Safety & security

Fire extinguishers
CCTV in common areas
Security alarm
Key access
24-hour security
Safety deposit box

Media & Technology

Streaming service (like Netflix)
Flat-screen TV
Cable channels
Satellite channels
Radio
Telephone
TV
Pay-per-view channels

Reception services

Invoice provided
Private check-in/check-out
Concierge service
Luggage storage
Tour desk
Express check-in/check-out
24-hour front desk

Business facilities

Fax/photocopying

Entertainment and family services

Books, DVDs, or music for children
Babysitting/child services

Guest Reviews

9/10
Exceptional
Based on 10 reviews
Staff
9.8
Comfort
9.4
Location
9.7
Free WiFi
9.4
Facilities
8.9
Cleanliness
9.4
Value for money
8.9
Filter:
Houman Australia
9.1
Magnificent residence, family run, great frienly service, very child friendly. Amazing location. Definitely reserve their parking if driving. At least 3 nights i would recommend.
Querciagrossa United States
9.1
People were amazing and truly cared about the guests
Rawley United Kingdom
9.1
Incredibly friendly staff,
Such unique rooms, large size
Duncan Jersey
9.1
Location was brilliant right in the centre, staff very accommodating and friendly, breakfast was good, all you needed to start thecday
Mairead Ireland
8
Excellent service - very hospitable staff
Great location,
Loved the breakfast served, We had an early departure & were served coffee & croissants,
Gary United Kingdom
9.1
We enjoyed all.
Franco United States
9.1
Everyone one at this hotel was great. Location perfect to explore the city.
Liberty United Kingdom
9.1
We had such a lovely stay here - the staff are wonderful, so helpful and kind and accommodating particularly around my pregnancy, and the rooms and breakfast are lovely. Roberto was so kind, as was Emilio. They really bend over backwards to be hospitable and it’s a gorgeous hotel.
Sam United States
9.1
Staff were very kind and helpful. Beautiful hotel with a good breakfast.
Craig United Kingdom
9.1

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