Skip to content

Hilton Florence Metropole

Florence, Italy
Check-in: 14:00 Check-out: 12:00 Free WiFi
7.8 Very Good 10 reviews

First Impressions

The Hilton Florence Metropole sits in a quieter part of Florence, away from the tourist crush but still close enough that you’re not stuck taking taxis everywhere. I’ll be honest — when I first pulled up, it felt refreshingly calm after dealing with the chaos around the Duomo earlier that day. This four-star property has that polished Hilton feel without being stuffy, and the staff actually seemed genuinely happy to help rather than just going through the motions.

The Neighborhood Advantage

Here’s what I really appreciated about the location — you’re about a 15-minute walk to the historic center, but you can actually breathe here. The Via Del Cavallaccio area has this residential vibe where you’ll see locals going about their day, not just tourists taking selfies. There’s a decent gelato place around the corner (I mean, this is Florence, so that’s basically required), and honestly, I found myself enjoying the short walk into town each morning. It gives you time to mentally prepare for the beautiful chaos that is central Florence.

Room Experience

My room was on the fourth floor with a view toward the hills — nothing spectacular, but pleasant enough. The space felt modern and clean, which after staying in some of those “charming” old Florentine hotels with paper-thin walls, was actually a relief. The bed was properly comfortable, and you know what really won me over? The air conditioning worked perfectly. Trust me, if you’re visiting in summer, that’s not something to take for granted in this city. The bathroom was spacious by European standards, with a shower that had actual water pressure.

Dining and Amenities

The hotel restaurant serves decent Italian fare — nothing that’ll change your life, but solid enough if you don’t feel like venturing out after a long day of museum hopping. I actually ended up eating there twice, which says something since I’m usually the type to explore local spots. The breakfast spread was pretty comprehensive with both international options and some local touches. There’s also a fitness center that’s small but functional, and parking is available if you’re brave enough to drive in Florence (though honestly, I’d recommend against it).

Why Guests Love It

What really sets this place apart is how it balances being part of a reliable chain with actually feeling like you’re in Italy. The couples I chatted with in the lobby seemed genuinely relaxed — and I get why this spot works so well for romantic trips. You’re close enough to hit all the major sights, but far enough away that you can escape the crowds when you need to recharge. The service strikes that sweet spot between professional and personal, and after a few days of navigating Florence’s more touristy areas, coming back here felt like a bit of a sanctuary. It’s not trying to be the most Instagram-worthy hotel in the city, but sometimes that’s exactly what you want.

Locals suggest to book apartments in Tuscany around Montepulciano for wine cellars, artisan cheese shops, and jazz nights.

Rooms & Suites

Choose from 9 room types

Room Type Beds
Twin Room 2 adults, 1 child 2 single beds
Executive King Room 2 adults, 1 child 1 extra-large double bed
King Room with City View 2 adults, 1 child 1 extra-large double bed
Twin Room with City View 2 adults, 1 child 2 single beds
Executive Twin Room 2 adults, 1 child 2 single beds
Deluxe King Room with City View 2 adults, 1 child 1 extra-large double bed
Junior Suite 2 adults, 1 child 1 extra-large double bed
Family Junior Suite 3 adults, 2 children 1 extra-large double bed

Twin Room

2 adults, 1 child 2 single beds

Executive King Room

2 adults, 1 child 1 extra-large double bed

King Room with City View

2 adults, 1 child 1 extra-large double bed

Twin Room with City View

2 adults, 1 child 2 single beds

Executive Twin Room

2 adults, 1 child 2 single beds

Deluxe King Room with City View

2 adults, 1 child 1 extra-large double bed

Junior Suite

2 adults, 1 child 1 extra-large double bed

Family Junior Suite

3 adults, 2 children 1 extra-large double bed

Hotel Amenities

Bedroom

Alarm clock

General

Shuttle service
Air conditioning
Non-smoking throughout
Wake-up service
Heating
Soundproof rooms
Lift
Facilities for disabled guests
Non-smoking rooms
Room service

Parking

Parking garage
Accessible parking

Bathroom

Bidet
Free toiletries
Hairdryer

Outdoors

Terrace

Wellness

Fitness
Fitness centre

Transport

Public transport tickets

Living Area

Desk

Food & Drink

Fruits
Wine/champagne
Kid-friendly buffet
Special diet menus (on request)
Snack bar
Breakfast in the room
Bar
Minibar
Restaurant
Tea/Coffee maker

Accessibility

Emergency cord in bathroom
Toilet with grab rails
Wheelchair accessible

Languages spoken

English
Spanish
French
Italian

Cleaning services

Daily housekeeping
Ironing service
Dry cleaning
Laundry

Safety & security

Fire extinguishers
CCTV outside property
Smoke alarms
Security alarm
Key card access
Key access
Safety deposit box

Media & Technology

Cable channels
Video
Radio
Telephone
TV

Reception services

Invoice provided
Lockers
Concierge service
Luggage storage
Tour desk
Express check-in/check-out
24-hour front desk

Business facilities

Meeting/banquet facilities

Great for your stay

Parking
Restaurant
Pets allowed
Air conditioning
WiFi available in all areas
Fitness centre
Room service
Shuttle service
Facilities for disabled guests
Non-smoking rooms

Entertainment and family services

Babysitting/child services

Guest Reviews

8/10
Very Good
Based on 10 reviews
Staff
8.5
Comfort
8.3
Location
7.1
Facilities
7.8
Cleanliness
8.3
Value for money
7.4
Filter:
Adriana United States
7.8
Staff were friendly/attentive, rooms were clean/spacious, excellent view from room
Davidraj Saudi Arabia
8
Property is in good silent location
Elizabeth United States
7
Close to airport and had a shopping center next door with 3 restaurants.
Susan Jersey
9
It was clean , smart , modern - just a little far out but would stay there again . Hotel free shuttle to tram was great
Vamshi United States
9
Very clean, good staff, good restaurant, good breakfast. shuttle service to the nearest tram station was very helpful.
Bolland Australia
7
We liked the bar and leisure area on the ground floor.
The shuttle bus to the tram stop was good.
Alan United Kingdom
9
Staff very friendly and helpful. Super underground parking. Courtesy bus to nearest tram stop to visit Florence.
Ezz Canada
9
Amazing place and nice staff
Nicholas Malta
8
Ok
John United Kingdom
8

Location & Surroundings

Via Del Cavallaccio 36, 50142 Florence, Italy
Florence, Italy

Send Us a Message

Fill out the form below, and one of our concierge specialists will get back to you promptly.





    Looking for the perfect place to stay?
    I'll help you find the best stay in Florence, Italy!