

Hotel Description
So I stumbled across this place on Vicolo Malconsiglio – and honestly, the street name alone should tell you something about Pistoia’s sense of humor (it literally means “bad advice alley”). The Dimora Storica Palazzo Puccini sits right in the heart of the old town, tucked away where you’d walk past it twice before realizing you’ve found your hotel. But that’s exactly what makes it special.
The moment you step inside, you get why this place pulls a 9.4 rating. I mean, it’s actually in a restored palazzo, so you’re sleeping where some Renaissance merchant probably counted his florins. The rooms have this perfect balance – you know, old world charm without feeling like you’re camping in a museum. The ceilings are high enough to make you feel important, and the windows open onto either the narrow medieval street or little courtyard views that make you want to grab your camera. What really got me was the attention to detail though. The staff actually knows Pistoia, not just the tourist stuff. They’ll tell you which osteria has the best ribollita (it’s not the one in the guidebooks) and when the morning market wraps up so you can snag deals on local cheese.
Parking is… well, it’s Italy, so you park where you can and walk. But honestly, once you’re here, you don’t need a car anyway. The Duomo is literally a three-minute stroll, and you can wander to pretty much everything worth seeing without breaking a sweat. The real charm kicks in around evening when the day-trippers head back to Florence and you get Pistoia to yourself. That’s when you appreciate being right in the centro storico – you can hear the church bells, smell dinner cooking from the apartments above, and actually feel like you’re living in an Italian city rather than just visiting one. The only thing I’d mention is that street noise can filter up sometimes, but it’s more atmospheric than annoying. Actually, I found myself looking forward to the early morning sounds of the shopkeepers setting up – made me feel like I was part of the daily rhythm rather than just passing through.
Rooms
- Standard Room – Disability Access with 2 single beds and 1 large double bed for 4 adults, 2 children
- Superior Double Room with 1 large double bed for 2 adults
- Twin Room with Extra Bed with 3 single beds for 3 adults, 2 children
- Deluxe Double Room with 1 large double bed for 2 adults
- Deluxe Single Room with 1 single bed for 1 adult


Reviews
Amanda from New Zealand (10/10)
Breakfast was lovely served in elegant Palazzo dining room
Location was perfect easy walk from train station and minutes walk to all sightsJulie from United Kingdom (10/10)
A beautiful building and room and a fabulous central location. Highly recommend this hotel.
Vanwiele from United States (10/10)
We enjoyed our beautiful clean room and being greeted by the friendly host. Breakfast was a lovely assortment of homemade items. Walking up to the smell of baking cake was a bonus! We had such a lovely stay.
Wolfgang from Austria (10/10)
Very friendly staff, very clean, lovingly and stylishly furnished. Excellent breakfast. Great location👍. Hassle-free check-in. Thank you for the great stay!
Maria from Spain (9/10)
The style. Very classic.
Nixon from United Kingdom (10/10)
Beautiful hotel and size of room. Excellent staff. Quiet location yet easy walk to town centre. A brilliant place to stay
Beverley from United Kingdom (10/10)
Elegant and delightful in every respect. This is a perfect place to stay in Pistoia and the welcome and information from Chiara superb. To return from the heat to this charming Palazzo made our stay absolutely memorable. Breakfast is delicious and beautifully presented and there were flexible options to cater for all tastes.
Dana from Malta (10/10)
It was very spacious, clean and comfortable. Great location and great service.
Bertil from Sweden (9/10)
Nice breakfast. Had everything we needed. Nice fresh fruit and very good coffee
Marc from United States (10/10)
Great staff and great deal for the money
SURROUNDINGS
What’s nearby:
- Palazzo Manni: 150 m
- Palazzo Pretorio: 300 m
- Parco della Rana: 6 km
- Monumento Storico: 2.1 km
- Il Giardino Volante: 800 m
- Monumento Milite Ignoto: 850 m
- Piazzetta Tucci Agliana: 7 km
- Parco Naturale dellAringhese: 8 km
- Parco Piazza della Resistenza: 400 m
- Statua di Niccolò Forteguerri: 400 m
Restaurants & cafes:
- Restaurant Osteria del Canbianco: 20 m
- Restaurant Le Officine delle Carni: 40 m
- Restaurant Ristorante Indiano Kamasutra: 100 m
Public transport:
- Train Pistoia: 900 m
- Train Pistoia Ovest: 1.5 km
Closest airports:
- Florence Airport: 30 km
- Pisa International Airport: 75 km
Facilities
View:
- City view
- Garden view
Bedroom:
- Wardrobe or closet
General:
- Shuttle service
- Pet bowls
- Grocery deliveries
- Shared lounge/T V area
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Tile/marble floor
- Heating
- Car hire
- Lift
- Family rooms
- Facilities for disabled guests
- Airport shuttle
- Non-smoking rooms
- Room service
Kitchen:
- Electric kettle
Parking:
- Parking garage
Bathroom:
- Toilet paper
- Towels
- Bidet
- Bath or shower
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
Transport:
- Public transport tickets
Activities:
- Cooking class
- Walking tours
- Temporary art galleries
- Cycling
- Skiing
Food & Drink:
- Coffee house on site
- Fruits
- Breakfast in the room
Accessibility:
- Upper floors accessible by elevator
Room Amenities:
- Socket near the bed
Languages spoken:
- English
- Italian
Cleaning services:
- Daily housekeeping
Safety & security:
- Fire extinguishers
- CCTV outside property
- Key card access
Media & Technology:
- Flat-screen TV
- TV
Reception services:
- Invoice provided
- Private check-in/check-out
- Luggage storage
- Express check-in/check-out
Business facilities:
- Fax/photocopying
Great for your stay:
- Parking
- Private bathroom
- Pets allowed
- Air conditioning
- Free WiFi
- Family rooms
- Flat-screen TV
- Room service
- Airport shuttle
- Facilities for disabled guests
Entertainment and family services:
- Babysitting/child services


Rules
Pets:
- Pets are allowed on request. Charges may be applicable.
Smoking:
- Smoking is not allowed.
Check-in:
- From 16:00 to 19:00
- You’ll need to let the property know in advance what time you’ll arrive.
Check-out:
- From 08:00 to 10:30
No age restriction:
- There is no age requirement for check-in
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
Comfort:
Location:
Free WiFi:
Facilities:
Cleanliness:
Value for money:
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