72 Via della Scala, Santa Maria Novella, 50123 Florence, Italy
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Image 1 of Dimora Palanca Boutique & SPA
Image 2 of Dimora Palanca Boutique & SPA

Hotel Description

So I stumbled upon Dimora Palanca Boutique & SPA last spring, and honestly? It’s one of those places that makes you feel like you discovered some well-kept secret – even though it’s sitting right there on Via della Scala. I mean, you’re literally a three-minute walk from Santa Maria Novella station, which is incredibly handy when you’re dragging luggage through cobblestone streets, but somehow this little gem feels completely removed from all that tourist chaos.

The building itself is this gorgeous converted palazzo that – and here’s what I love – they actually preserved the original frescoed ceilings and marble details instead of gutting everything for that generic boutique hotel look. When you walk in, there’s this immediate sense of stepping back in time, but not in that stuffy museum way. The staff genuinely knows their stuff too; the concierge pointed me toward this tiny enoteca on Via del Sole that I never would’ve found otherwise, and it ended up being one of my favorite evenings in Florence. The spa is honestly the star though – I’m usually skeptical about hotel spas, but this one uses local Tuscan ingredients and the massage therapist (Anna, I think?) actually worked out knots I didn’t even know I had. You know what’s funny? The treatment rooms are built into what used to be wine cellars, so there’s this really cool ancient stone vibe that somehow makes the whole experience feel more authentic.

What really sets this place apart – and why I keep recommending it to friends – is how it manages to be genuinely luxurious without feeling pretentious. The rooms are spacious by European standards (you can actually open your suitcase without climbing over the bed), and the bathrooms have these amazing rainfall showers with water pressure that actually works. The breakfast spread is solid too, though I’ll be honest, after a couple days I started sneaking out to that little café on the corner for proper Italian coffee – the hotel stuff is fine, but you’re in Florence, you know? The location is actually perfect for exploring on foot; you’re close enough to the Duomo and Uffizi that you can easily walk there, but far enough from the absolute madness around those areas that you can come back and actually relax. Plus, being near Santa Maria Novella means you’ve got easy train access for day trips to Siena or San Gimignano. The only minor thing I’d mention is that rooms facing the street can get a bit noisy in the early morning – Italian delivery trucks don’t mess around – but honestly, that’s just city life, and the double-glazed windows do help.

Rooms

  • Superior Double Room with 1 large double bed for 2 adults
  • Queen Room with 1 double bed for 1 adult
  • Deluxe Double Room with 1 large double bed for 2 adults
  • Junior Suite with 1 large double bed for 2 adults
  • Suite with 1 large double bed and 1 sofa bed for 3 adults
  • Deluxe Suite with 1 single bed, 1 extra-large double bed and 1 sofa bed for 3 adults
  • Double Room with Garden View with 1 large double bed for 2 adults
  • Family Suite with 1 large double bed for 3 adults
Image 3 of Dimora Palanca Boutique & SPA
Image 4 of Dimora Palanca Boutique & SPA

Reviews

  • Catalina from Romania (9/10)

    Everything was excellent, I think is one of the most charming five -star hotels in Florence. For sure, I will come back.

  • Eleni from United Kingdom (9/10)

    Decor, Quality of Breakfast, Size and condition of the Room, Proximity to the historic center of Florence, service all exceeded our expectations. Beautiful hotel!

  • Keith from United Kingdom (9/10)

    Here as a birthday treat for my wife.
    Elegance and tranquillity of the Dimora was paramount; like a country house but set in the middle of a busy city. Only a 20 -25 minute scenic walk into the tourist centre plus a reliable bus service for the less energetic.
    Staff very polite and helpful, especially Jac who has great recommendations for restaurants and made bookings on our behalf.
    The breakfast was of a consistently high standard for quality and quantity. Vimal, the dining room manager was friendly and helpful.
    The hotel may be slightly further away from the tourist centre but that's more than compensated for by the enhanced serenity and relaxing ambience.
    Will stay here next time.

  • Paola from Panama (9/10)

    staff was extremely helpful, very nice, personalized attention

  • Catherine from United Kingdom (9/10)

    Dimora Palanca is a beautiful boutique hotel in a stunning and incredibly stylish historical building, a short walk from the central hub-bub of Florence. Every member of the team of staff was amazing, incredibly helpful and friendly and always willing to go the extra mile for us as guests, with recommendations and assistance with our range of enquiries. In particular Carlos was an absolute pleasure to meet, personable, knowledgeable and full of humour.
    The breakfast was wonderful with a wide range of local delicious morsels and of course perfect coffee.
    I hope I will also stay here when visiting Florence.

  • Jack from United Kingdom (9/10)

    The staff – Giacomo & Wimal were so helpful the whole time! Lovely clean room. Spa was beautiful. Highly recommended will definitely be back.

  • Elizabeth from United Kingdom (9/10)

    The customer experience was exceptional from the moment I arrived. The staff made me feel at home: they answered questions and recommended excellent restaurants. The breakfast was fresh and had a lovely assortment to choose from. It was easy to navigate with train, tram, bus and walking easily accessible to get to local attractions. If you want to feel pampered this is the place to stay!

  • Lorlei from Mexico (9/10)

    Beautiful property , perfect stay. Staff is excellent , all of them

  • Andrew from United Kingdom (9/10)

    Very good breakfast. Extremely helpful, Staff. Good location.

  • Daler from Tajikistan (9/10)

    Staff were amazing, especially Mr. Giacomo Carlo, he tried to make our stay more comfortable and helped in all our kind requests.

SURROUNDINGS

What’s nearby:

  • Le Cascine: 750 m
  • Ognissanti: 900 m
  • Parco delle Cascine: 800 m
  • Giardino della Fortezza: 850 m
  • American Church St. James: 300 m
  • Chiesa di San Jacopo di Ripoli: 250 m
  • Chiesa Dell’Adorazione Perpetua: 350 m
  • Arciconfraternita di S. Francesco: 750 m
  • Conv. S. Maria e Giuseppe sul Prato: 350 m
  • Chiesa della Beata Elisabetta Vendramini: 350 m

Restaurants & cafes:

  • Restaurant Haveli: 200 m
  • Cafe/bar The White Lion: 450 m
  • Restaurant Haveli Indian Restaurant: 250 m

Top attractions:

  • Pitti Palace: 1.9 km
  • Ponte Vecchio: 1.6 km
  • Strozzi Palace: 1.2 km
  • Uffizi Gallery: 1.7 km
  • Palazzo Vecchio: 1 km
  • Accademia Gallery: 1.7 km
  • Piazza della Signoria: 1.7 km
  • Piazzale Michelangelo: 3.1 km
  • Salvatore Ferragamo Museum: 1.3 km
  • Piazza del Duomo di Firenze: 1.4 km

Natural beauty:

  • Forest Monte Morello: 13 km

Public transport:

  • Train Firenze Porta al Prato: 400 m
  • Train Santa Maria Novella Train Station: 650 m

Closest airports:

  • Florence Airport: 4.9 km
  • Pisa International Airport: 79 km
  • Bologna Guglielmo Marconi Airport: 98 km

Facilities

General:

  • Pet bowls
  • Shared lounge/T V area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Car hire
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Outdoors:

  • Terrace
  • Garden

Wellness:

  • Spa lounge/relaxation area
  • Spa and wellness centre
  • Sauna

Activities:

  • Bike tours
  • Walking tours
  • Cycling

Food & Drink:

  • Coffee house on site
  • Wine/champagne
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant

Accessibility:

  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

Languages spoken:

  • English
  • Spanish
  • French
  • Italian

Cleaning services:

  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk

Business facilities:

  • Fax/photocopying

Great for your stay:

  • Parking
  • 2 restaurants
  • Spa and wellness centre
  • Pets allowed
  • Free WiFi
  • Family rooms
  • Room service
  • Facilities for disabled guests
  • Non-smoking rooms
  • Tour desk
Image 5 of Dimora Palanca Boutique & SPA
Image 6 of Dimora Palanca Boutique & SPA

Rules

Pets:

  • Pets are allowed. Charges may be applicable.

Groups:

  • When booking more than 3 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00 to 00:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • From 01:00 to 12:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.2

Comfort:

9.4

Location:

8.2

Free WiFi:

9.2

Facilities:

9.0

Cleanliness:

9.4

Value for money:

8.4

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