Via Degli Orti Oricellari 30, Santa Maria Novella, 50123 Florence, Italy
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Hotel Description

Look, I’ve stayed at a lot of places in Florence, and c-hotels Joy honestly surprised me in the best way. You know that feeling when you walk into a hotel and immediately think “okay, this is actually cool”? That’s what happened here. It’s tucked away on Via Degli Orti Oricellari – which sounds fancy but is basically this quiet residential street about a five-minute walk from Santa Maria Novella station. I mean, you’re close enough to hear the occasional train, but it’s not one of those places where you’re jolted awake at 6 AM.

The thing about this spot is that it sits right in that sweet spot between tourist central and actual Florence. You’ve got the Basilica di San Lorenzo literally around the corner, and the Mercato Centrale (where you’ll probably end up eating way too much lampredotto) is maybe a three-minute stroll. But here’s what I really loved – step out the front door and you’re on these tree-lined streets where actual Florentines live. There’s this little café called Bar Centrale about two blocks down where the barista actually remembered my order by day three, which never happens in the touristy areas.

The hotel itself has this modern-meets-historic vibe that works really well. The lobby’s got these clean lines and contemporary furniture, but you can tell they respected the original architecture – high ceilings, original stone details, that sort of thing. My room was honestly bigger than I expected for Florence (anyone who’s been here knows space is at a premium), and the bed was legitimately comfortable. Not “hotel comfortable” where you’re just being polite – actually good sleep. The bathroom had one of those rainfall showers that usually don’t work properly, but this one actually did. Small victories, right?

What really sold me was the breakfast situation. They set it up in this bright room with huge windows, and while it’s not some elaborate buffet, everything felt fresh and local. The coffee was strong enough to wake the dead, and they had this selection of pastries from a bakery nearby that were… well, let’s just say I had to start walking to the Duomo instead of taking the bus. Speaking of which – the Duomo’s about a fifteen-minute walk through some of the prettiest streets in the city. You’ll pass through Piazza San Lorenzo, maybe duck into the Medici Chapels if you’re feeling cultural.

The staff here actually seems to know Florence, not just the hotel. When I asked about restaurants, they didn’t just hand me a generic list – they asked what I was in the mood for and gave me specific recommendations. Ended up at this incredible little osteria called Il Latini that I never would have found on my own. That 9.1 rating makes total sense once you’ve stayed here – it’s not trying to be the fanciest place in Florence, but everything they do, they do well. Plus, you’re paying for location and quality without the premium of being right on the Ponte Vecchio or whatever. If you want to feel like you’re staying in Florence rather than just visiting it, this is your spot.

Rooms

  • Smart Double with 1 large double bed for 2 adults, 1 child
  • Comfy with 1 large double bed and 2 single beds for 2 adults, 1 child
  • Junior Suite with 1 large double bed and 1 sofa bed for 3 adults, 2 children
  • Single Room without Window with 1 single bed for 1 adult
  • Spacious with 1 sofa bed and 1 large double bed for 3 adults, 2 children
  • Classic Double Room with 1 large double bed for 2 adults
  • Comfy Double – Disability Access with 1 large double bed and 2 single beds for 2 adults
  • Dependance Via Alamanni 21 Double with 1 large double bed for 2 adults, 1 child
  • Classic Room with Balcony with 1 extra-large double bed for 2 adults, 1 child
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Reviews

  • Abdullah from Ireland (9/10)

    The staff, location, and cleanliness.

  • Scott from United States (8/10)

    We stayed here in October 2024. The building was secure with locked lobby entry doors after 10pm. While we explored the city, my bags stayed safe for the day after checkout with Daniele at the helm. The papaya bar during the day provided a space to repack to prepare for my flight.

  • Jordan from Singapore (9/10)

    Daniele and the team is extremely nice and even prepared a wine for us as a honeymoon gift. Love the service here and will be back again!

  • Reham from Oman (9/10)

    Cozy warm place
    Clean rooms ; good space -relatively larger than the average-
    Great hospitality and friendly staff
    Excellent Location: Next to the train station and walkable to the heart of Florence

  • Elvina from Azerbaijan (9/10)

    Loved everything about the hotel 1) location (2min of walk from the SMN station and 5min of walk from all the main tourist attractions), cleanliness, comfortable rooms with everything that a person might need and breakfast full of options for any diet. I’d like to especially thank Christian and Matteo for how welcoming they were and how they organised our stay.

  • Angela from Canada (9/10)

    Our stay at C-Hotels Joy was amazing. The staff was accommodating and made us feel at home. The small things like the complimentary drink was a great idea. We loved the location easy to get to from the train station and within walking distance to sites. The breakfast was outstanding and the staff always with a smiling face. We truly enjoyed our stay. One of our favorite hotels on our vacation in Italy. We would not hesitate to stay at C-Hotels Joy Firenze. Big thank you to the staff!!!

  • Savvides from Cyprus (8/10)

    The service, smiley people

  • Nayeli from Mexico (9/10)

    Location

  • Avi from United States (9/10)

    Very nice and comfortable rooms, great staff.

  • Ha from France (9/10)

    Helpful staffs

SURROUNDINGS

What’s nearby:

  • Ognissanti: 600 m
  • Cappella Rucellai: 500 m
  • Giardino della Fortezza: 450 m
  • American Church St. James: 250 m
  • Cappellone degli Spagnoli: 500 m
  • Chiesa di San Jacopo di Ripoli: 150 m
  • Chiesa Dell’Adorazione Perpetua: 300 m
  • Arciconfraternita di S. Francesco: 500 m
  • Conv. S. Maria e Giuseppe sul Prato: 450 m
  • Chiesa della Beata Elisabetta Vendramini: 100 m

Restaurants & cafes:

  • Restaurant I Quattro Amici: 20 m
  • Restaurant I 4 Amici di Firenze: 20 m
  • Restaurant Panificio Pasticceria Lanotte: 10 m

Top attractions:

  • Pitti Palace: 1.6 km
  • Ponte Vecchio: 1.3 km
  • Strozzi Palace: 850 m
  • Uffizi Gallery: 1.4 km
  • Palazzo Vecchio: 600 m
  • Accademia Gallery: 1.3 km
  • Piazza della Signoria: 1.4 km
  • Piazzale Michelangelo: 2.8 km
  • Salvatore Ferragamo Museum: 950 m
  • Piazza del Duomo di Firenze: 1.1 km

Natural beauty:

  • Forest Monte Morello: 13 km

Public transport:

  • Train Firenze Porta al Prato: 850 m
  • Train Santa Maria Novella Train Station: 250 m

Closest airports:

  • Florence Airport: 5 km
  • Pisa International Airport: 80 km
  • Bologna Guglielmo Marconi Airport: 98 km

Facilities

General:

  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Services:

  • Daily housekeeping
  • Shared lounge/T V area
  • Concierge service
  • Luggage storage
  • Fax/photocopying
  • Babysitting/child services
  • 24-hour front desk
  • Room service

Food & Drink:

  • Breakfast in the room
  • Bar

Languages spoken:

  • German
  • English
  • Spanish
  • French
  • Italian

Safety & security:

  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Safety deposit box

Great for your stay:

  • Parking
  • Pets allowed
  • Free WiFi
  • Family rooms
  • Room service
  • Facilities for disabled guests
  • Non-smoking rooms
  • Luggage storage
  • Lift
  • Bar
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Rules

Pets:

  • Pets are allowed. Charges may be applicable.

Groups:

  • When booking more than 5 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.9

Comfort:

8.9

Location:

9.2

Free WiFi:

8.6

Facilities:

8.7

Cleanliness:

8.8

Value for money:

8.6

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