

Hotel Description
You know what struck me first about the Best Western Grand Hotel Guinigi? The location is honestly perfect if you actually want to experience Lucca without being trapped inside the medieval walls with all the tour groups. It sits on Via Romana, which sounds fancy but is really just the main road heading south from the city center – close enough that you can walk to Porta San Pietro in maybe ten minutes, but far enough out that you’re not dealing with the constant buzz of Vespas and gelato-seeking tourists at all hours.
The hotel itself feels like someone took a solid business hotel and gave it some Italian personality without going overboard. I mean, it’s still a Best Western, so don’t expect boutique charm, but the lobby has this warm, lived-in feel with marble floors that actually look good rather than trying too hard. The staff genuinely seems to know the area – when I asked about parking (which, let’s be honest, is crucial in Lucca), they didn’t just point to some expensive garage but told me about the free spots along Via Romana if you don’t mind a short walk. Speaking of parking, there’s a small lot behind the hotel, but it fills up fast during peak season.
The rooms are what you’d expect from a well-run four-star place – clean, comfortable beds, decent bathrooms with those rainfall showerheads that actually work. Nothing revolutionary, but honestly refreshing after some of the “charming” places I’ve stayed in Tuscany where charm apparently means questionable plumbing. What I really appreciated was how quiet it gets at night. Via Romana has some traffic during the day, but it dies down completely after dinner, which is more than I can say for hotels near Piazza dell’Anfiteatro. The breakfast spread is solid too – proper Italian coffee (not that awful American-style stuff some international chains serve), fresh pastries, and they actually have real Parmigiano-Reggiano, not some generic cheese labeled as parmesan.
Here’s the thing about staying here – you’re positioned perfectly for exploring beyond just Lucca’s walls. The train station is a fifteen-minute walk if you want to day-trip to Florence or Pisa, and if you’re driving, you can actually get out of the city center without wanting to tear your hair out. I watched so many people struggle with their rental cars trying to navigate the narrow streets near the duomo, while I just strolled back to Via Romana with my shopping bags and called it a day. The hotel sits near some genuinely good local restaurants too – there’s this little osteria about five minutes away that serves the best tortelli lucchesi I had during my entire stay, and the hotel staff will absolutely point you toward places like that instead of the tourist traps.
Rooms
- Double Room with 1 extra-large double bed and 2 single beds for 2 adults, 1 child
- Twin Room with 2 single beds for 2 adults, 1 child
- Triple Room with 1 single bed, 1 extra-large double bed and 3 single beds for 3 adults, 1 child
- Suite with 1 extra-large double bed for 2 adults, 1 child
- Deluxe Suite with 1 extra-large double bed and 1 sofa bed for 4 adults, 2 children
- Family Room with 2 single beds, 1 large double bed and 2 large double beds for 4 adults, 2 children


Reviews
Raanan from Israel (9/10)
Staff friendliness, swift response to every little issue (there was only one minor issue and it was handled immediately, to our full satisfaction). Location and value for money. Great.
Rebecca from United Kingdom (9/10)
A lovely modern, airy hotel with spacious bedrooms. Dinner was very well cooked and breakfast options were plentiful.
Staff coped well with catering for nut and gluten allergies in our group.Carolyn from Italy (7/10)
It was near where I had 2 events for my work.
Bronislav from Czech Republic (9/10)
Location, parking was close to hotel, spacy clean room, profi staff.
And that 100% blood-orange juice for breakfast for mind-blowing!Berglind from Iceland (9/10)
Lovely hotel. Staff were so nice and helpful, very good atmosphere.
Gopal from Thailand (8/10)
Spacious rooms, breakfast, staff, cleanliness.
The property is dated but very well maintained. The staff very helpful and friendly. Free parking faculty.
Perfect hotel to base in northern Tuscany for traveling in groups or family.Abdulrhman from Saudi Arabia (8/10)
Reception was good specifically Mr, Aymn .
Reginaldo from Austria (7/10)
Miguel from Peru (7/10)
The room and his wiew
Marcos from Brazil (9/10)
The hotel is great and the rooms are large and confortable. The hotel has a parking lot if you arrive by car. The restaurant is good and the breakfast is also good. I have travelled with my family and the room was very good and cosy for 4 people.
SURROUNDINGS
What’s nearby:
- Porta San Jacopo: 2.4 km
- Baluardo San Pietro: 2.4 km
- Baluardo San Salvatore: 1.9 km
- Baluardo della Libertì: 1.9 km
- Madonna dello Stellario: 2.4 km
- Chiesa di San Micheletto: 2.1 km
- Giardino degli Osservanti: 2.1 km
- Chiesa della Santissima Trinita: 2.1 km
- Parco Giochi di Via dei Bacchettoni: 1.9 km
Restaurants & cafes:
- Cafe/bar Bar Qq3: 2.3 km
- Restaurant Bonci: 600 m
- Cafe/bar Bar Morino: 1.4 km
Top attractions:
- Guinigi Tower: 2.6 km
- Piazza Napoleone: 3 km
- Villa Torrigiani: 9 km
- Marlia Villa Reale: 8 km
- Piazza dell’Anfiteatro: 2.9 km
Natural beauty:
- Forest Orto di Donna e Solco d’Equi: 11 km
Public transport:
- Train Lucca Train Station: 2.7 km
- Train Tassignano-Capannori: 3.6 km
Closest airports:
- Florence Airport: 64 km
- Pisa International Airport: 38 km
Facilities
Bedroom:
- Wardrobe or closet
General:
- Pet bowls
- Pet basket
- Shared lounge/T V area
- Vending machine (snacks)
- Vending machine (drinks)
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Heating
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Wake up service/Alarm clock
- Room service
Kitchen:
- Electric kettle
Parking:
- Electric vehicle charging station
- Accessible parking
Bathroom:
- Toilet paper
- Towels
- Bidet
- Bath or shower
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
Outdoors:
- Outdoor furniture
- Terrace
- Garden
Wellness:
- Fitness centre
Transport:
- Public transport tickets
Activities:
- Live sport events (broadcast)
- Temporary art galleries
- Games room
Food & Drink:
- Coffee house on site
- Wine/champagne
- Kid meals
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Minibar
- Restaurant
Accessibility:
- Emergency cord in bathroom
- Lower bathroom sink
- Higher level toilet
- Toilet with grab rails
- Wheelchair accessible
- Upper floors accessible by elevator
Languages spoken:
- Arabic
- German
- English
- Spanish
- French
- Italian
Cleaning services:
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
Media & Technology:
- Flat-screen TV
- Radio
- Telephone
- TV
Reception services:
- Invoice provided
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Business facilities:
- Fax/photocopying
- Business centre
- Meeting/banquet facilities
Great for your stay:
- Parking
- Restaurant
- Private bathroom
- Pets allowed
- Air conditioning
- Free WiFi
- Free parking
- Fitness centre
- Family rooms
- Flat-screen TV
Entertainment and family services:
- Strollers
- Indoor play area


Rules
Pets:
- Pets are allowed. Charges may be applicable.
Groups:
- When booking more than 9 rooms, different policies and additional supplements may apply.
Check-in:
- From 16:00 to 00:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- From 07:00 to 11:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
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