The St. Regis Florence

The St. Regis Florence Overview

So I’ll be honest – I walked into The St. Regis Florence expecting another fancy hotel trying too hard to impress, but this place actually gets it right. The location alone is worth talking about because you’re literally on Piazza Ognissanti, which means you can walk to the Arno in like two minutes, and the whole Santa Maria Novella area is right there without being in the crazy tourist chaos of the Duomo crowds.

What really struck me was how they’ve managed to feel genuinely Florentine rather than just dropping a luxury chain into a historic building. The staff – and I mean this – actually know the city. When I asked about getting to Oltrarno for dinner, the concierge didn’t just hand me a map but told me exactly which bridge to take and mentioned that the sunset view from Ponte Santa Trinita would be perfect around 7:30 that evening. You know what I mean? That kind of local insight you can’t fake. The rooms themselves have this interesting balance where you get all the modern stuff you need (the shower pressure is fantastic, by the way) but the details feel authentically Italian. The marble work is gorgeous, and honestly, the beds are some of the most comfortable I’ve slept in – which matters when you’re doing 20,000 steps a day wandering around Florence.

Here’s something practical nobody mentions: parking is actually sorted if you’re driving, which is rare in this part of the city, and the entrance is discreet enough that you’re not dealing with crowds of gawkers every time you come and go. The breakfast situation is really well done too – they have this incredible selection of local stuff alongside the international options, and the coffee (obviously crucial in Italy) is proper Italian bar quality. I spent a few mornings just sitting there watching the piazza wake up, which sounds cheesy but was actually one of my favorite parts of staying there. The 9.4 rating makes total sense because it’s not just about the luxury touches – though those are definitely there – it’s that they’ve thought about the whole experience. You’re close enough to walk to the Uffizi or Palazzo Pitti without the nightmare of staying right in the thick of the tourist zone, and the neighborhood has actual Florentines living and working in it, which gives you a much better feel for the city. Plus, there are some excellent restaurants within a few blocks that locals actually go to, not just the obvious tourist spots.

The St. Regis Florence Accommodations

Reviews of The St. Regis Florence

• Exceptional staff.beautiful location – Kathleen from United States – 29 April 2025 (10/10)

  From the moment we walked in. Your staff absolutely exceptional on all levels. Andre and Fabio in the bar. The concierge Oscar. The women in the spa fabulous. So very special. Every second. Of every day.
  
  What could be improved: The shower head was less than strong. Weak with water. But the handheld helped.

• Exceptional – 양 from South Korea – 14 April 2025 (10/10)

  I was touched by the kindness of the staff of the restaurant during breakfast.

• I had an amazing stay thanks to the hospitality of the staff . The hotel is located close to the main attractions and sh – Yuliya from South Africa – 20 February 2025 (10/10)

  Amazing location, great service and food!
  
  What could be improved: Nothing

• St Regis Florence rocks! – Greg from United States – 19 February 2025 (10/10)

  Great hotel with very nice staff. Fantastic!
  
  What could be improved: Nothing !

• Very good – Elizabeth from United Kingdom – 1 February 2025 (8/10)

  We booked for our 25th wedding anniversary and were given a wonderful room and champagne. The room was very large with 2 balconies very quiet and beautiful. The bathroom was fantastic. Very clean, bed very comfortable and the service was very good
  
  What could be improved: Many TV channels didn't work
  Tea and coffee facilities were instant coffee
  Bar and restaurant overpriced compared to others at this price point

• Exceptional – Audrey from Malta – 20 December 2024 (10/10)

  Everything. The hotel is magical like the city of Florence. Amazing Xmas decorations.

• Excellent hotel and location – Paul from United Kingdom – 19 December 2024 (8/10)

  Fantastic hotel. Not so good for meals. But in Florence there are 2000 restuarants and eating out is a main experience even for breakfast.
  
  What could be improved: No real bar or bistro.

• The staff went out of their way to keep customer happy. Extremely friendly service – Mireille from United Kingdom – 11 November 2024 (9/10)

  Excellent service
  
  What could be improved: Sometimes communication problems with staff

• Exceptional – Alahmadi from Saudi Arabia – 7 October 2024 (10/10)

  We loved everything!! Specially the staff❤️they are amazing and super friendly

• Beautiful historic hotel in the heart of the city – Ronald from United States – 1 September 2024 (10/10)

  Ecellelkent best e ver buffet
  
  What could be improved: Nothing

Surroundings

Facilities