

Hotel Description
You know what really gets me about Portrait Firenze? It’s sitting right there on Lungarno Acciaiuoli – literally steps from the Uffizi – and somehow it doesn’t feel touristy at all. I mean, you’re basically across the street from one of the world’s most famous museums, but when you’re having your morning espresso on their terrace, it feels like you’ve discovered some secret Florentine hideaway that only locals know about.
The building itself is this gorgeous 14th-century palazzo that’s been completely reimagined (they’re part of the Lungarno Collection, which honestly knows how to do luxury without being stuffy about it). Walking through those heavy wooden doors, you’re immediately hit with this perfect blend of old Florence and contemporary Italian design – marble floors that have probably seen centuries of footsteps, but furniture that looks like it belongs in a Milan showroom. The rooms are what you’d expect from a 5-star property, but it’s the little touches that got me: the custom toiletries that actually smell amazing, windows that open onto the Arno so you can hear the river at night, and – this is key – really good blackout curtains because the summer sun here is no joke.
What really sold me on this place, though, is how it sits in the neighborhood. You’re literally a two-minute walk to Ponte Vecchio (which gets absolutely mobbed during the day, but at sunrise? Pure magic). Via de’ Tornabuoni is right around the corner if you need your Gucci fix, and you can walk to Santo Spirito in about ten minutes when you want to escape the tourist crowds. The staff actually knows the area – ask them about dinner reservations and they’ll steer you toward places where Florentines actually eat, not just the spots with English menus. Fair warning though: this location means you’ll hear some street noise during the day, but honestly, it’s just the sound of Florence being Florence. By evening it quiets down, and there’s something kind of romantic about falling asleep to the occasional footsteps on the cobblestones below. The 9.6 rating makes total sense – this isn’t just a place to sleep, it’s like having a really sophisticated friend’s apartment right in the heart of the city.
Rooms
- Estimated price from: $1,060. Deluxe Studio with 1 large double bed for Max persons: 2
- Estimated price from: $1,355. Studio Deluxe with River View with 1 extra-large double bed for Max persons: 2
- Estimated price from: $1,574. Superior Suite with River View with 1 extra-large double bed for Max persons: 3
- Estimated price from: $1,278. Family Suite with 1 sofa bed and 1 large double bed for Max persons: 4
- Estimated price from: $2,448. Prestige Suite with River View with 1 sofa bed and 1 large double bed for Max persons: 4
- Estimated price from: $3,959. Portrait Suite with River View with 2 × 1 sofa bed and 1 large double bed for Max persons: 4


Reviews
Superb – Radha from India – 25 May 2025 (9/10)
The location and the staff were very helpful
The only hotel option in florence – Khalid from United Arab Emirates – 5 May 2025 (10/10)
The location was excellent, within walking distance of many city attractions. The staff were friendly and consistently helpful.
What could be improved: All goodI will always come back to this hotel if I visit Florence again – Mohammed from Saudi Arabia – 23 April 2025 (9/10)
Unbelievable rooms and staff
What could be improved: Sound isolation issues and room doors bang while closing but they made a very generous discount for us for that reasonExceptional – Hassan from Qatar – 8 January 2025 (10/10)
A beautiful and very clean hotel, close to vital places and right on the river. The staff is excellent and very helpful. I recommend it.
What could be improved: NothingExcellent service, excellent location, elegant room, delicious food. – Marie from United States – 1 December 2024 (10/10)
Staff was professional, kind and helpful.
What could be improved: The deep tub shower comboloved my stay at the hotel, perfect location, lovely and spacious room, staff were helpful! – Aminadab from Nigeria – 1 December 2024 (10/10)
Location was perfect! Close to restaurants and stores, I walked everywhere..
What could be improved: Cafe staff were very dismissive..The hotel, the location and the cleanliness of the hotel was amazing. – Ahmad from United Arab Emirates – 17 August 2024 (10/10)
Everything about the property was nice especially Mohammed and the people in the reception were welcoming, and went above and beyond in their service.
What could be improved: The bathroom we felt it needs an update especially the bathtub.Love it one of the best – Sarah from Saudi Arabia – 13 August 2024 (10/10)
Everything was perfect the staff were very friendly and welcoming
The location was great 👍
What could be improved: No gym
No hair salonPerfetto! – Richard from United States – 28 July 2024 (10/10)
The staff and location was perfect. The furniture and everything about the hotel was perfect!
Highly recommend!
What could be improved: NothingExceptional – Romain from Belgium – 29 May 2024 (10/10)
Excellent
SURROUNDINGS
What’s nearby:
- Ponte Vecchio: 0 m
- Uffizi Gallery: 200 m
- Torre de’ Pulci: 150 m
- Torre degli Amidei: 0 m
- Loggetta del Vasari: 200 m
- Loggia del Porcellino: 250 m
- Torre dei Buondelmonti: 150 m
- Accademia dei Georgofili: 150 m
- Salvatore Ferragamo Museum: 250 m
- Sito Archeologico di San Jacopo: 250 m
Restaurants & cafes:
- Cafe/bar La Terrazza: 0 m
- Restaurant Gelatissimo: 0 m
- Restaurant Caffè dell’Oro: 0 m
Top attractions:
- Ognissanti: 750 m
- Pitti Palace: 550 m
- Strozzi Palace: 450 m
- Palazzo Vecchio: 1.3 km
- Accademia Gallery: 1.2 km
- Piazza della Signoria: 350 m
- Piazzale Michelangelo: 1.6 km
- Bargello National Museum: 550 m
- Piazza del Duomo di Firenze: 750 m
Natural beauty:
- Forest Monte Morello: 14 km
Public transport:
- Train Firenze Porta al Prato: 1.8 km
- Train Santa Maria Novella Train Station: 1.2 km
Closest airports:
- Florence Airport: 6 km
- Pisa International Airport: 85 km
Facilities
Bedroom:
- Wardrobe or closet
- Alarm clock
Kitchen:
- Coffee machine
- Electric kettle
- Dishwasher
- Microwave
Bathroom:
- Toilet paper
- Bidet
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
Wellness:
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Massage Additional charge
Transport:
- Public transport tickets Additional charge
Activities:
- Bicycle rental
- Cooking class Additional charge
- Tour or class about local culture Additional charge
- Bike tours Additional charge
- Walking tours Additional charge
- Temporary art galleries
- Cycling Off-site
- Tennis court Additional charge Off-site
Living Area:
- Sofa
- Seating Area
- Desk
Food & Drink:
- Fruits Additional charge
- Wine/champagne Additional charge
- Kid-friendly buffet
- Kid meals Additional charge
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
Languages spoken:
- Arabic
- German
- English
- Spanish
- French
- Italian
Cleaning services:
- Daily housekeeping
- Trouser press Additional charge
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
Media & Technology:
- Streaming service (like Netflix)
- iPad
- iPod dock
- Flat-screen TV
- Satellite channels
- DVD player
- Radio
- Telephone
Reception services:
- Private check-in/check-out
- Concierge service
- Luggage storage
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
Business facilities:
- Fax/photocopying Additional charge
- Meeting/banquet facilities Additional charge
Great for your stay:
- Private bathroom
- Restaurant
- Parking
- Airport shuttle
- WiFi available in all areas
- Air conditioning
- Flat-screen TV
- Room service
- Pets allowed
- Family rooms
Entertainment and family services:
- Strollers
- Board games/puzzles
- Babysitting/child services Additional charge
Parking Public parking is possible at a location nearby (reservation is needed) and costs € 60 per day.:
- Valet parking
- Parking garage
Other for your stay:
- Shuttle service
- Pet bowls
- Pet basket
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Heating
- Soundproofing
- Car hire
- Packed lunches
- Lift
- Family rooms
- Airport shuttle Additional charge
- Non-smoking rooms
- Room service


Rules
Pets:
- Pets are allowed on request. Charges may be applicable.
Check-in:
- From 15:00 to 00:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- From 05:00 to 12:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Guest reviews
Staff:
Comfort:
Location:
Facilities:
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