

Hotel Description
You know, I’ve walked down Via Di Città probably a hundred times over the years, but I never really noticed Palazzo Lenzi until I actually stayed there last spring. It’s tucked right into the medieval streetscape in a way that feels completely natural – I mean, this building has been part of Siena’s fabric for centuries, so it should feel that way, right? The entrance is understated in that effortless Italian way, no flashy signs or tourist traps, just solid wooden doors that open into what honestly feels like stepping into someone’s elegant family home.
The thing about staying right on Via Di Città is that you’re literally in the heart of everything, but – and this surprised me – it’s not actually that noisy. Sure, you’ll hear people walking by during the day, maybe some animated Italian conversations drifting up from the street, but by evening it settles into this perfect Tuscan quiet. I had a room facing the internal courtyard anyway, which was smart planning on their part. The rooms themselves have that authentic Tuscan feel without being too museum-like, you know? Original stone walls, but with modern bathrooms that actually work properly (always a gamble in historic Italian hotels, let’s be honest). What really got me was the attention to small details – the way morning light filters through the windows, how they’ve restored the old wooden beams without making them look fake or overdone.
Here’s what I wish someone had told me before I went: parking is going to be a bit of an adventure since you’re in the ZTL (the restricted historic zone), but the hotel staff actually knows what they’re doing with directions to the nearest lot. Also, if you’re there during Palio season – well, good luck with that energy, but also book way in advance because everyone wants to be walking distance from the Campo. The breakfast situation is solid Italian continental stuff, nothing fancy but good quality, and honestly after a few days of exploring Siena’s hills, you’ll appreciate not having to hunt down coffee first thing in the morning. The staff has this lovely way of being helpful without being hovering, and they seem to genuinely know the city – I got better restaurant recommendations from them than from most guidebooks. At a 9.3 rating, I mean, you’re not exactly taking a huge risk here, but what makes it special isn’t just the high scores. It’s more about how the place manages to feel both historically significant and actually livable, like you’re experiencing authentic Siena rather than just visiting a hotel that happens to be in Siena.
Rooms
- Estimated price from: $176. Standard Apartment with 1 extra-large double bed and 1 sofa bed for Max persons: 3
- Estimated price from: $358. Deluxe Apartment with 1 large double bed and 1 sofa bed for Max persons: 2


Reviews
Our stay was perfect from the moment Cristina welcomed us.We loved being so close to the Campo and eating out – Neal from United Kingdom – 14 July 2025 (10/10)
Proximity to Campo. AC worked well. Quiet.
Amazing view, host and overall a great stay – Kristin from United Kingdom – 8 July 2025 (10/10)
Amazing view and the luxury feel
Lovely apartment in the heart of Siena – Grace from Australia – 23 June 2025 (10/10)
Warm reception from our very helpful host who gave us good tips for local restaurants. Very comfortable apartment and excellent location in the heart of Siena.
Lovely spacious apartment in great location – Robert from United Kingdom – 23 June 2025 (10/10)
Great location and ideal for walking tp all the sights. Lovely large apartment, so peaceful. Very clean. Comfy bed. Host was really helpful. Gave good recommendations for eating out. Helped us with cR parking at the end of holiday. Good communication. Useful having a lift to get us and luggage to room.
What could be improved: Nothing. Everything was great.Perfecto – Narlı from Turkey – 7 June 2025 (10/10)
Location, historical sense and very hospitality of the owner Cristina.
Amazingly clean and centrally located apartment – Wayne from New Zealand – 1 June 2025 (10/10)
Clean, spacious and nicely recently renovated – couldn’t ask for more. Very central location right in the middle of the old town overlooking Piazza de Compo. Very helpful and pleasant host, Cristina.
What could be improved: NothingHighly recommended. – Bartosz from Poland – 31 May 2025 (10/10)
The apartment met all my expectations. I spent a week there. The biggest advantages were its central location and the beautiful building in which the apartment was located. There is a lift in the building, so heavy suitcases are not a problem. The owner was also very helpful.
Staying in this apartment, you can experience the atmosphere of historic Siena. I would definitely recommend it!
The apartment is spotlessly clean, the rooms are spacious and the windows are well soundproofed against noise from the street.Nice place – Elaine from Canada – 20 May 2025 (9/10)
What could be improved: Entryway was dark and we hadn't been told where the light switch was. Motion sensor lights would be great. We found the light switch near the end of our stay.
A definite must stay , perfect location in Siena – Elizabeth from Australia – 2 May 2025 (10/10)
Absolutely loved this appartment ,Cristina was amazing with all the info and the apartment once windows of the appartment were shut it was so quite in a busy town ,it was great to have a kitchen we cooked dinner most nights , position was right in the middle ,location was 10/10
Exceptional – Galbraith from Canada – 21 March 2025 (10/10)
A stunning and fully equipped place with a breathtaking view over looking the piazza. Would definitely stay again!!
SURROUNDINGS
What’s nearby:
- Fonte Gaia: 40 m
- San Giovannino: 1 m
- Palazzo Monaldi: 0 m
- Torre del Mangia: 100 m
- Palazzo Sansedoni: 50 m
- Palazzo Berlingeri: 50 m
- Loggia dell’Indipendenza: 0 m
- Palazzo Pannochieschi d’Elci: 20 m
- Palazzo Agostini Bindi Sergardi: 0 m
- National Museum of Etruscan Archaeology: 10 m
Restaurants & cafes:
- Restaurant La Costa: 0 m
- Restaurant Brivido Gelateria: 0 m
- Restaurant Liberamente Osteria: 0 m
Top attractions:
- Fontebranda: 250 m
- Piazza Salimbeni: 300 m
- Piazza del Campo: 100 m
- Casa di Santa Caterina: 250 m
Public transport:
- Train Arbia: 8 km
- Train Siena Train Station: 2.3 km
Closest airports:
- Florence Airport: 85 km
Facilities
Shops:
- Minimarket on site
- Barber/beauty shop
Kitchen:
- Dining table
- Coffee machine
- Cleaning products
- Toaster
- Stovetop
- Kitchenware
- Electric kettle
- Kitchen
- Refrigerator
- Kitchenette
Bathroom:
- Toilet paper
- Towels
- Towels/sheets (extra fee)
- Bath or shower
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Activities:
- Cooking class Additional charge Off-site
- Bike tours Additional charge
- Walking tours Additional charge
- Horse riding Additional charge Off-site
- Cycling Off-site
Living Area:
- Dining area
- Sofa
- Seating Area
- Desk
Food & Drink:
- Coffee house on site
- Fruits Additional charge
- Wine/champagne Additional charge
- Grocery deliveries Additional charge
- Bar
- Tea/Coffee maker
Accessibility:
- Upper floors accessible by elevator
Miscellaneous:
- Air conditioning
- Non-smoking throughout
- Heating
- Lift
- Non-smoking rooms
Outdoor & View:
- City view
Room Amenities:
- Socket near the bed
- Sofa bed
- Clothes rack
- Tile/marble floor
- Soundproofing
- Private entrance
- Fan
- Ironing facilities
- Iron
Languages spoken:
- English
- Spanish
- French
- Italian
Cleaning services:
- Daily housekeeping Additional charge
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Safety & security:
- Key access
Media & Technology:
- Flat-screen TV
- TV
Reception services:
- Invoice provided
- Private check-in/check-out
- ATM/cash machine on site
- Luggage storage
Great for your stay:
- Private bathroom
- Parking
- Kitchen
- Free WiFi
- Air conditioning
- Flat-screen TV
- Non-smoking rooms
- Valet parking
- Shower
- Private parking
Building characteristics:
- Private apartment in building
Parking Private parking is possible at a location nearby (reservation is needed) and costs € 30 per day.:
- Valet parking
- Parking garage
Other for your stay:
- Linen
- Wardrobe or closet
- Extra long beds (> 2 metres)


Rules
Pets:
- Pets are not allowed.
Parties:
- Parties/events are not allowed
Smoking:
- Smoking is not allowed.
Check-in:
- From 14:30 to 20:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- From 09:00 to 11:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Guest reviews
Staff:
Comfort:
Location:
Free WiFi:
Facilities:
Cleanliness:
Value for money:
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