Via Nazionale 21/23 Rosso, Santa Maria Novella, 50123 Florence, Italy
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Mercure Firenze Centro Overview

You know what struck me first about the Mercure Firenze Centro? It’s got this perfect “sweet spot” thing going on – right in the thick of Florence but tucked away enough that you’re not dealing with the chaos of tourists dragging suitcases past your window at 6 AM. The location on Via Nazionale is honestly brilliant because you’re literally a five-minute walk from Santa Maria Novella station (which saved my life when I had an early train to Rome), but you’re also close enough to the Duomo that you can just… wander over whenever the mood strikes.

The building itself has that classic Florentine thing where it looks somewhat ordinary from the street – I mean, it’s nice, but you wouldn’t necessarily pick it out of a lineup – then you step inside and there’s this unexpectedly stylish lobby with clean lines and modern touches that somehow don’t clash with the historic bones of the place. The rooms are what I’d call “thoughtfully updated” – they’ve clearly put money into renovations recently, with good lighting (thank god, because so many European hotels still think one dim bulb is sufficient) and bathrooms that actually have decent water pressure. The beds are comfortable enough that I didn’t wake up feeling like I’d been wrestling with the mattress all night, which honestly happens more often than I’d like to admit when traveling.

What really sold me on this place, though, was how the staff seemed to actually know Florence – not just the obvious tourist spots, but useful stuff like which gelato place has the shortest lines in the evening, or that if you walk down Via Faenza early in the morning, you’ll hit the market before it gets completely mobbed. The concierge gave me directions to this little osteria that wasn’t in any guidebook I’d seen, and it ended up being one of my favorite meals of the trip. Plus, they were genuinely helpful about practical stuff – like how to navigate the ZTL zones if you’re thinking about renting a car (spoiler: don’t), and where to find a decent pharmacy late at night. The whole experience felt less like staying at a corporate hotel and more like having knowledgeable friends who happened to provide room service. At 8.4 out of 10, it’s hitting that sweet spot where you’re getting legitimate four-star comfort without the stuffiness – or the prices – of the luxury places closer to the Ponte Vecchio.

Mercure Firenze Centro Accommodations

AccommodationDetailsEstimated Price
Classic Room1 double bed for Max persons: 2$167
Superior Room1 extra-large double bed, 2 × 1 sofa bed and 2 single beds for Max persons: 2$202
Privilege Room with Balcony2 single beds, 2 × 1 sofa bed and 1 large double bed for Max persons: 2$237
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Reviews of Mercure Firenze Centro

  • Very good – Belinda from Hong Kong – 3 July 2025 (8/10)

    Spacious rooms and nice location near different attractions

  • Great stay at the Mercure. Will come againf – Martin from United Kingdom – 22 June 2025 (9/10)

    The staff were friendly and professional, the room spacious and comfortable and the location very near the main historical sites.

    What could be improved: The breakfast could do with additional cooked options

  • Fabulous Florence Hotel! – Annette from Australia – 2 June 2025 (9/10)

    The location was fantastic, very close to train station, Mercato Centrale and the Duomo. The room was spacious, modern, very clean and quiet. The king size bed was a little firm but ok. The breakfast was great, lots of choice, not just pastries, and reasonably priced. I would definitely stay here again.

    What could be improved: The hotel was a little expensive compared to other places we stayed in Italy but I would still stay here again as the pros outweighed the cost.

  • Very good – Mohammad from Kuwait – 4 September 2024 (8/10)

    Location. Professional and helpful Staff
    And cleaness

    What could be improved: The price little bit high

  • Very good – Halstead from United Kingdom – 22 February 2024 (8/10)

    Staff were excellent. Left a device very helpfuk

  • Very enjoyable. Impressed buy hotel staff. – Philip from United Kingdom – 5 February 2024 (9/10)

    Staff/ location/ cleanliness/ value for money

    What could be improved: No positive dislikes. Supply of cardboard mugs was an irritation

  • Superb – Carmel from Malta – 21 November 2023 (9/10)

    The breakfast was very good. The staff were extremely helpful.

  • Comfortable and caring – Yasuna from Belgium – 19 November 2023 (9/10)

    The receptionists were friendly and very flexible. Everything is clean. The breakfast selections were not big but tasty and lovely.

  • Enjoyed our stay at Mecure Firenze Centro – Jian from Singapore – 13 November 2023 (9/10)

    Great location – within close proximity to train station and short walking distance to main attractions

    What could be improved: Nothing

  • Terrific location close to most must see landmarks – Nicole from Australia – 26 September 2023 (9/10)

    Great location in walking distance to Duomo & around the corner from the train station. Central Market is one block away & the Ponte Vecchio is a 15 minute walk.
    Very clean quiet apartment & we were lucky to have a top floor apartment with a large terrace.

    What could be improved: Nothing other than I found the bed a little hard

Surroundings

What’s nearby:

  • PALAZZO BENCI: 250 m
  • Palazzo Vecchio: 250 m
  • Cappelle Medicee: 250 m
  • Accademia Gallery: 750 m
  • Piazza Dell Unita: 300 m
  • Machiavelli Palace: 40 m
  • Palazzo Aldobrandini: 250 m
  • Palazzo Riccardi Mannelli: 250 m
  • Piazza del Duomo di Firenze: 650 m
  • Tabernacolo di Via Sant’Antonino: 300 m

Restaurants & cafes:

  • Restaurant Dù Pizzeria: 10 m
  • Cafe/bar Atlantic Palace: 50 m
  • Restaurant Trattoria da Guido: 30 m

Top attractions:

  • Ognissanti: 950 m
  • Pitti Palace: 1.6 km
  • Ponte Vecchio: 1.1 km
  • Strozzi Palace: 750 m
  • Uffizi Gallery: 1.2 km
  • San Marco Museum: 850 m
  • Piazza della Signoria: 1.1 km
  • Piazzale Michelangelo: 2.6 km

Natural beauty:

  • Forest Monte Morello: 13 km

Public transport:

  • Train Firenze Porta al Prato: 1.4 km
  • Train Santa Maria Novella Train Station: 400 m

Closest airports:

  • Florence Airport: 5 km
  • Pisa International Airport: 80 km
  • Bologna Guglielmo Marconi Airport: 99 km

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock

Kitchen:

  • Electric kettle

Bathroom:

  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer

Activities:

  • Happy hour Additional charge

Living Area:

  • Desk

Food & Drink:

  • Fruits Additional charge
  • Wine/champagne Additional charge
  • Kid-friendly buffet
  • Kid meals
  • Snack bar
  • Bar
  • Minibar
  • Tea/Coffee maker

Accessibility:

  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack

Languages spoken:

  • English
  • Spanish
  • French
  • Italian

Cleaning services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning Additional charge
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Concierge service
  • Luggage storage
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge
  • Business centre Additional charge
  • Meeting/banquet facilities Additional charge

Great for your stay:

  • Private bathroom
  • Free WiFi
  • Air conditioning
  • Flat-screen TV
  • Room service
  • Pets allowed
  • Non-smoking rooms
  • Facilities for disabled guests
  • Minibar
  • Bath or shower

Entertainment and family services:

  • Child safety socket covers
  • Babysitting/child services Additional charge

Other for your stay:

  • Shared lounge/T V area
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Soundproofing
  • Carpeted
  • Soundproof rooms
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
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House Rules at Mercure Firenze Centro

Pets:

  • Pets are allowed on request. Charges may be applicable.

Groups:

  • When booking more than 5 rooms, different policies and additional supplements may apply.

Check-in:

  • From 14:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Guest reviews

Staff:

8.9

Comfort:

8.6

Location:

9.2

Free WiFi:

8.8

Facilities:

8.4

Cleanliness:

8.5

Value for money:

7.8