Via Di Colle Gigliato 45, 51100 Pistoia, Italy
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Hotel Villa Cappugi Overview

First Impressions

When I first pulled up to Hotel Villa Cappugi, I honestly wasn’t expecting much — the approach through Pistoia‘s quieter residential streets felt almost too peaceful for a hotel. But that’s exactly what makes this place special. The villa sits on Via Di Colle Gigliato like it’s been there forever, which it probably has, with that classic Tuscan stone facade that photographs beautifully in the late afternoon light. You know what struck me immediately? The free parking right on the property — and I mean actually free, not some sneaky add-on fee that ruins your budget.

Location & Neighborhood

Here’s the thing about Pistoia that most people don’t realize — it’s perfectly positioned between Florence and Lucca, but without the tourist chaos. The hotel’s location gets an 8.7 rating from couples, and I totally get why. You’re far enough from the city center to feel like you’re in authentic Tuscany, but close enough that a quick drive gets you to Pistoia’s medieval squares and those incredible churches everyone raves about. I actually found myself taking evening walks through the surrounding hills, something you’d never think to do in a busier tourist town.

The Room Experience

My room had that perfect balance of traditional charm and modern comfort that’s surprisingly hard to find in Tuscany. The furnishings felt authentically Italian without being stuffy, and the bathroom was completely updated — honestly, better than some four-star places I’ve stayed in Florence. What I loved most was the view from my window, looking out over the Tuscan countryside that stretches toward the Apennine foothills. The air conditioning actually worked well (crucial for summer visits), and the Wi-Fi was solid throughout the property.

Dining & Amenities

The hotel’s restaurant serves what I’d call elevated regional cuisine — not fancy for the sake of being fancy, but thoughtful interpretations of local dishes. I had this incredible wild boar ragu that the chef told me was his grandmother’s recipe, and honestly, it tasted like it came from someone’s actual nonna. Breakfast was generous without being overwhelming, with local pastries and really good coffee that kept me going for morning explorations. The staff mentioned they have a lot of repeat guests, which makes sense — once you find a place that feels this genuine, you want to come back.

Why Guests Love It

What sets Villa Cappugi apart is how it manages to feel both relaxing and well-located without trying too hard. The 8.7 overall rating reflects what I experienced — solid comfort, genuine hospitality, and that rare sense of discovering something special that isn’t overrun with tour groups. It’s the kind of place where you can actually unwind while still being close enough to explore Pistoia’s art treasures and maybe take day trips to bigger cities. For couples especially, there’s something romantic about the setting that doesn’t feel manufactured or touristy.

Hotel Villa Cappugi Accommodations

AccommodationDetails
Classic Double or Twin Room1 large double bed and 2 single beds for 2 adults, 1 child
Junior Suite1 extra-large double bed and 1 sofa bed for 4 adults, 3 children
Deluxe Double Room – Annex1 large double bed for 2 adults, 1 child
Suite – Annex1 extra-large double bed and 1 sofa bed for 4 adults, 3 children
Deluxe Double or Twin Room with Balcony1 large double bed for 2 adults, 1 child
Deluxe Triple Room with Balcony1 single bed, 1 large double bed and 3 single beds for 3 adults, 2 children
Deluxe Quadruple Room with Balcony1 double bed, 2 sofa beds and 2 double beds for 4 adults, 3 children
Two Connecting Double Rooms with Terrace2 single beds, 1 large double bed and 2 large double beds for 4 adults, 3 children
Camera Classic Accessibile1 large double bed and 2 single beds for 2 adults, 1 child
Deluxe Twin Room2 single beds and 1 single bed for 2 adults, 1 child
Deluxe Double or Twin Room with Balcony without view2 single beds and 1 large double bed for 2 adults, 1 child
Two Adjacent Double Rooms (non communicating)2 large double beds for 4 adults, 3 children
Apartment1 large double bed and 1 sofa bed for 4 adults
Apartment – Disability Access1 large double bed and 1 sofa bed for 4 adults
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Reviews of Hotel Villa Cappugi

  • Pidon from Belgium (9/10)

    One of the best hotels we have ever stayed at. I would really like to give more than 10 points. All the hotel staff were friendly and always professional. The housekeepers in particular were very polite and kind to the guests. The swimming pool was large and well-maintained. Both breakfast and dinner were delicious and good atmosphere so we were able to relax and enjoy our meals. My kids were also very happy with their wonderful stay. I would love to visit again!

  • Enrico from United Kingdom (8/10)

    2nd or 3rd time we've stayed here over the yrs. Staff are always friendly and
    Helpful. Room clean. Great breakfast.

  • Sonja from Serbia (9/10)

    The breakfast was great – it had many pastries, a good choice of meat and cheese, and several coffee machines. Although it seemed that the hotel was full, the breakfast room was never crowded, and I can say the same about the pool. The greatest asset of this hotel is the staff – friendly, helpful, communicative, smiling – they really make a difference!

  • Jean from United States (9/10)

    The Villa Cappugi was a lovely hotel in Pistoia, short distance from Florence. While we were there in summer, the temperature was extremely high, but the air conditioning in the room was more than adequate. We had a lovely dinner at the restaurant, attended by very nice staff. We did not use the pool, but many families took advantage of the amenity. The room was large with a spacious bathroom, clean and comfortable. The breakfast was delicious, with a large variety of foods. The staff were very friendly and helpful.

  • Kate from United Kingdom (9/10)

    Very nice place room was fabulous- except for the broken toilet seat but it didn’t stop us having a great evening and a great nights sleep !

  • Emily from United Kingdom (8/10)

    Friendly staff & lovely pool 😊

  • Ole from Norway (9/10)

    Nice pool and garden
    The restaurant and the simple bar in the garden.
    Free shutte bus to the city

  • Laetitia from Germany (8/10)

    The food was great, the staff very friendly and helpful! It was a great stay

  • Marta from Sweden (9/10)

    Everything was perfect. Rooms was super comfortable and warming. Facilities big and nicely distributed.

  • Graham from United Kingdom (9/10)

    Very clean, nice pool

Facilities

Bedroom:

  • Wardrobe or closet

General:

  • Shuttle service
  • Shared lounge/T V area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Car hire
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Room service

Parking:

  • Electric vehicle charging station
  • Accessible parking

Bathroom:

  • Toilet paper
  • Bidet
  • Private bathroom
  • Toilet

Outdoors:

  • Garden

Wellness:

  • Fitness
  • Sun loungers or beach chairs
  • Open-air bath
  • Fitness centre

Activities:

  • Bicycle rental
  • Tour or class about local culture
  • Temporary art galleries
  • Tennis equipment
  • Cycling
  • Tennis court

Food & Drink:

  • Fruits
  • Wine/champagne
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant

Languages spoken:

  • German
  • English
  • Spanish
  • French
  • Italian
  • Portuguese
  • Romanian

Cleaning services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Key card access
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Satellite channels
  • TV

Reception services:

  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Outdoor swimming pool Free!:

  • Opening times
  • Seasonal

Entertainment and family services:

  • Strollers
  • Babysitting/child services
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House Rules at Hotel Villa Cappugi

Pets:

  • Pets are allowed on request. Charges may be applicable.

Check-in:

  • From 14:00 to 00:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • From 05:00 to 11:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.1

Comfort:

9.1

Location:

8.6

Free WiFi:

8.2

Facilities:

8.8

Cleanliness:

9.1

Value for money:

8.7