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Hotel Palazzo dal Borgo

Florence, Italy
Check-in: 14:00 Check-out: 11:00
8.6 Excellent 10 reviews

You know what really got me about Hotel Palazzo dal Borgo? I walked in expecting another decent Florence hotel, but this place actually feels like stepping into someone’s elegant Florentine home – if that someone happened to have impeccable taste and a serious restoration budget. The building itself is this gorgeous 15th-century palazzo, and honestly, they’ve done the renovation right. None of that jarring modern-meets-ancient stuff that makes you wince.

The location on Via della Scala is pretty much perfect if you ask me. You’re literally a three-minute walk from Santa Maria Novella station (which, let’s be real, is clutch when you’re dragging luggage through Florence’s maze of streets), but you’re also right in the thick of things near the Arno. I mean, you can practically roll out of bed and be at the Uffizi in fifteen minutes on foot. The street itself is quieter than you’d expect – I was worried about train noise, but the rooms are surprisingly well-insulated. Though I’ll say this: if you’re a super light sleeper, maybe pack earplugs anyway because Florence is Florence, and there’s always some charming chaos happening outside.

What really sets this place apart is the attention to detail that actually matters. The staff genuinely knows the neighborhood – not just the tourist spots, but where to grab the best panettone on Sunday morning or which osteria serves locals instead of just tour groups. The rooms have this lovely weight to them, you know? Heavy wooden furniture, proper shutters that block out the morning sun, marble bathrooms that feel substantial rather than flashy. My room had these original frescoed ceilings that were subtly lit – not overdone, just beautiful. The beds are seriously comfortable too, which isn’t always a given in historic Italian hotels where sometimes charm trumps sleep quality.

I stayed there in late September, which turned out to be perfect timing. Summer crowds were thinning out, but the weather was still warm enough to enjoy the little courtyard they have tucked away behind the main building. That’s where they serve breakfast, actually – proper cappuccinos and cornetti, not the international buffet nonsense you get at chain hotels. The whole experience felt authentically Florentine without being precious about it. They’ve struck that tricky balance between honoring the building’s history and making sure everything actually works well for modern travelers. Even small things like having enough outlets near the bed and water pressure that doesn’t make you question your life choices.

Rooms & Suites

Choose from 6 room types

Room Type Beds
Triple Room 3 adults, 1 child 1 single bed, 1 large double bed, 3 single beds
Superior Double Room 2 adults, 1 child 1 large double bed, 2 single beds
Junior Suite (2 Adults) 4 adults, 1 child 2 single beds, 1 large double bed
Quadruple Room 4 adults, 1 child 2 single beds, 1 large double bed
Single Room 1 adult 1 single bed

Triple Room

3 adults, 1 child 1 single bed, 1 large double bed, 3 single beds

Superior Double Room

2 adults, 1 child 1 large double bed, 2 single beds

Junior Suite (2 Adults)

4 adults, 1 child 2 single beds, 1 large double bed

Quadruple Room

4 adults, 1 child 2 single beds, 1 large double bed

Single Room

1 adult 1 single bed

Hotel Amenities

Bedroom

Wardrobe or closet

General

Pet bowls
Grocery deliveries
Designated smoking area
Air conditioning
Wake-up service
Heating
Soundproofing
Lift
Family rooms
Facilities for disabled guests
Non-smoking rooms
Wake up service/Alarm clock
Room service

Bathroom

Toilet paper
Towels
Bidet
Bath or shower
Private bathroom
Toilet
Free toiletries
Hairdryer
Bath

Outdoors

Garden

Activities

Cooking class
Tour or class about local culture
Bike tours
Walking tours
Temporary art galleries

Food & Drink

Coffee house on site
Special diet menus (on request)
Breakfast in the room
Bar
Minibar

Accessibility

Lower bathroom sink
Toilet with grab rails

Languages spoken

German
English
Spanish
French
Italian
Portuguese

Cleaning services

Daily housekeeping
Ironing service
Dry cleaning
Laundry

Safety & security

Fire extinguishers
Smoke alarms
Key access
24-hour security
Safety deposit box

Media & Technology

Flat-screen TV
Telephone
TV

Reception services

Invoice provided
Concierge service
Luggage storage
Tour desk
Express check-in/check-out
24-hour front desk

Business facilities

Fax/photocopying

Entertainment and family services

Babysitting/child services

Guest Reviews

9/10
Excellent
Based on 10 reviews
Staff
9.5
Comfort
8.7
Location
9.5
Free WiFi
8.7
Facilities
8.5
Cleanliness
8.8
Value for money
8.2
Filter:
Ari Spain
8.6
Property is boutique and beautiful. Fantastic location with superb customer service. We look forward to returning soon.
Andy Canada
9
The vibe, the decor and the people
Tasman Australia
8.6
The ambience was excellent staff were super helpful and very polite The room exceptionally clean and well appointed with modern clean facilities. The breakfast area an bar were outstanding. Food was very good and varied for different tastes
Robin United Kingdom
9
This is a period property full of Classic Italian Charm, the decor was classically inspired and simply charming.
Celia Switzerland
9
I had a fantastic stay at this hotel. The location is perfect, right next to Santa Maria Novella Pharmacy, one of my favorite places in the world, and just a short walk from the train station. Surrounded by great restaurants and iconic bars like Giacosa, where the Negroni was created, it’s totally my kind of place - cozy, with a rich history yet very much living in the moment. The elegant décor, impeccable service, and lively atmosphere with guests from all over the world made the experience truly special. The breakfast was delicious, too. I can’t wait to return.
Page United States
8.6
A beautiful property in a lovely, convenient area. Our room was tastefully decorated. The staff was exceptional. The included breakfasts were fabulous!!
Judy Canada
9
Great staff and great location. Beautiful breakfast room and really good breakfast..
Eliana Brazil
8.6
Palazzo dal Borgo certainly came out of a fairy tale! It was the most beautiful and perfect place I stayed in my travel to Italy. The dream to know Firenze certainly became a sweet truth because of this lovely accommodation. We were welcomed with so much attention and gentleness. All the people who we talked with were so polite and kind. The room was perfect, the clean, the beds, the air conditioning, the bathroom, the amenities, the view…. The breakfast was from the gods, with amazing foods and beverages, in a beautiful salon or under a marvelous tree. The location of the hotel is perfect, near the train station Santa Maria Novela and a walk to the historical center. I strongly recommend Palazzo dal Borgo because my days here were phenomenal and unforgettable! I loved!
Barbara Australia
8
Location to central tourist attractions and eateries. Lovely breakfast and outside eating area
Barry United States
8.6
Everything. The historic beauty was charming. The breakfast was delicious and the garden setting was beautiful. Staff was friendly and helpful.

Location & Surroundings

Via della Scala 6, Santa Maria Novella, 50123 Florence, Italy
Florence, Italy

What's Nearby

What's nearby:

  • Ognissanti350 m
  • Palazzo Lenzi350 m
  • Strozzi Palace400 m
  • Palazzo Liberty250 m
  • Cappella Rucellai40 m
  • Loggia di San Paolo100 m
  • Oratorio dei Barelloni50 m
  • Cappellone degli Spagnoli40 m
  • Arciconfraternita di S. Francesco100 m
  • Chiesa dello Pedale di San Giovanni di Dio250 m

Restaurants & cafes:

  • Cafe/bar Caffè il Cerino50 m
  • Restaurant Ristorante Santa Maria Novella1 m
  • Restaurant Tiona Asian Restaurant Firenze20 m

Top attractions:

  • Pitti Palace1.1 km
  • Ponte Vecchio850 m
  • Uffizi Gallery1 km
  • Palazzo Vecchio700 m
  • Accademia Gallery1.1 km
  • Piazza della Signoria1 km
  • Piazzale Michelangelo2.4 km
  • Piazza del Duomo di Firenze700 m

Natural beauty:

  • Forest Monte Morello14 km

Public transport:

  • Train Firenze Porta al Prato1.2 km
  • Train Santa Maria Novella Train Station450 m

Closest airports:

  • Florence Airport5 km
  • Pisa International Airport80 km
  • Bologna Guglielmo Marconi Airport99 km

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