Via Jacopo da Diacceto, 16/20, Santa Maria Novella, 50123 Florence, Italy
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Image 1 of Hotel Indigo Florence by IHG
Image 2 of Hotel Indigo Florence by IHG

Hotel Description

You know what struck me first about Hotel Indigo Florence? It doesn’t try to be some stuffy, traditional Italian hotel – and honestly, that’s exactly what I loved about it. Walking up Via Jacopo da Diacceto (which, by the way, is this quiet little street that most tourists completely miss), you’d almost walk right past the entrance if you weren’t looking for it. But once you’re inside, there’s this really cool contemporary vibe that somehow still feels authentically Florentine. The lobby has these gorgeous local art pieces and this almost industrial-chic design that works way better than it sounds on paper.

The location is actually brilliant if you know Florence at all. You’re literally a three-minute walk from Santa Maria Novella station – I mean, you can practically hear the trains, but it’s not annoying or anything. What’s really great is that you’re right in the thick of things without being on one of those crazy tourist-packed streets where you can’t even walk properly. Via de’ Tornabuoni, which is basically Florence’s Fifth Avenue, is maybe a five-minute stroll away, and the Duomo is close enough that you’ll probably end up walking past it multiple times just going about your day. The staff actually gave me this little insider tip about cutting through Piazza Santa Maria Novella early in the morning – it’s gorgeous when it’s empty and you avoid all the crowds heading to the main sites.

What really sets this place apart though is the attention to detail that doesn’t feel forced. The rooms have these deep jewel tones and textures that feel sophisticated but not pretentious, and the beds are honestly some of the most comfortable I’ve slept in (and I’m pretty picky about that stuff). The bathrooms are surprisingly spacious for a European hotel, with rainfall showers that actually have decent water pressure. I stayed during peak season in July, and while the area gets busy during the day, the hotel itself maintains this calm, almost zen-like atmosphere. The rooftop terrace – and this is where they really got it right – has these incredible views over the city’s terracotta rooftops, and it’s the perfect spot for an evening drink after a day of museum-hopping. The cocktails aren’t cheap, but they’re well-made and you’re paying for that view anyway. Check-in was smooth, parking is available in a garage about two blocks away (which is actually pretty convenient for the center of Florence), and the concierge team genuinely knows their stuff about local restaurants and lesser-known spots. With an 8.7 rating, it’s clearly doing something right, and after staying there, I totally get why people keep coming back.

Rooms

  • Estimated price from: $215. Standard Queen Room – Disability Access with 1 large double bed for Max persons: 2
  • Estimated price from: $308. Premium King Room with Balcony with 1 extra-large double bed for Max persons: 2
  • Estimated price from: $362. Premium Queen Room with sofa bed with 1 sofa bed and 1 large double bed for Max persons: 2
  • Estimated price from: $401. King Suite with 1 extra-large double bed and 1 sofa bed for Max persons: 2
  • Estimated price from: $451. King Suite with Sofa Bed with 1 extra-large double bed and 1 sofa bed for Max persons: 2
Image 3 of Hotel Indigo Florence by IHG
Image 4 of Hotel Indigo Florence by IHG

Reviews

  • amazing – Erbil from Turkey – 13 July 2025 (10/10)

    It was 3-4 min walk to the firenze train station. And also it is very close to the all historical place with walk. It was very clean and the staff was very kind and helpful. The breakfest was very good and enough. The room was very clean and comfortable.

    What could be improved: nothing

  • Superb – Kenneth from United States – 29 June 2025 (9/10)

    The staff was very friendly and eager to accommodate us. The restaurant staff was also very nice and easy to work with

    What could be improved: Not much. Everything was very good

  • Great, modern hotel near the train station! – T from United States – 28 June 2025 (9/10)

    Very modern and clean—very familiar layout for Americans used to the chain hotels in the USA. Great balconies! Amazing buffet breakfast (paid).

    What could be improved: The rooms are slightly cramped for the single bed. Enough space to squeeze around the bed to get to the bathroom—but not much more.

  • Repeat Visit – Joe from United Kingdom – 26 June 2025 (9/10)

    Hotel is in a great location – short walk from the tram stop and railway station. Also nice walking distance to attractions and restaurants. Breakfast is excellent.
    Our second stay here so we like it!
    Restaurant recommendation – Trattoria Il Giardino.

  • Great location. Great hotel. Fantastic staff. – Andrew from United Kingdom – 12 June 2025 (10/10)

    Everything

    What could be improved: Nothing

  • Clever choice to stay here – Da from United States – 8 June 2025 (10/10)

    The location is very easy to reach railway station and the public transportation. You never regret to stay with Indigo Hotel wherever you go. The bed and the pillow are very soft and comfortable. Breakfast is also great too.

    What could be improved: None

  • Superb – Naijla from Curaçao – 26 May 2025 (9/10)

    Environment, view, staff, breakfast, room.

    What could be improved: Location close to train station but away from center if you are not a good walker.

  • Wonderful accommodations, wonderful vacation! – Maryann from United States – 7 May 2025 (10/10)

    The location of the hotel was excellent! Within walking distance to many attractions as well as the train station. The staff were very friendly and accommodating. The rooms were comfortable and showers were wonderful. Our view from the balcony was beautiful. We enjoyed the complimentary breakfast. Overall a great place to stay! Would definitely stay there again.

    What could be improved: No complaints!

  • Marvelous – Georgia from United States – 1 May 2025 (10/10)

    Small but brilliant

  • Location near train station. Excellent hotel and a warm welcome. – April from United Kingdom – 29 April 2025 (9/10)

    Hotel was easy to find a short walk from the train station. The rooms were well appointed and everything we needed. The reception staff were incredibly nice and helpful.

    What could be improved: We took a lot of taxi’s because it was a little far for me to walk to the centre of Florence. But I don’t think it would bother most people.

SURROUNDINGS

What’s nearby:

  • Palazzo Vecchio: 750 m
  • Cappella Rucellai: 700 m
  • Machiavelli Palace: 750 m
  • Giardino della Fortezza: 600 m
  • American Church St. James: 500 m
  • Chiesa di San Jacopo di Ripoli: 450 m
  • Chiesa Dell’Adorazione Perpetua: 550 m
  • Arciconfraternita di S. Francesco: 750 m
  • Conv. S. Maria e Giuseppe sul Prato: 550 m
  • Chiesa della Beata Elisabetta Vendramini: 250 m

Restaurants & cafes:

  • Restaurant Il Portale: 200 m
  • Restaurant Salaam Bombay: 250 m
  • Restaurant I 4 Amici di Firenze: 250 m

Top attractions:

  • Ognissanti: 850 m
  • Pitti Palace: 1.8 km
  • Ponte Vecchio: 1.6 km
  • Strozzi Palace: 1.1 km
  • Uffizi Gallery: 1.7 km
  • Accademia Gallery: 1.5 km
  • Parco delle Cascine: 1.1 km
  • Piazza della Signoria: 1.7 km
  • Piazzale Michelangelo: 3.1 km
  • Piazza del Duomo di Firenze: 1.2 km

Natural beauty:

  • Forest Monte Morello: 13 km

Public transport:

  • Train Firenze Porta al Prato: 650 m
  • Train Santa Maria Novella Train Station: 400 m

Closest airports:

  • Florence Airport: 5 km
  • Pisa International Airport: 80 km
  • Bologna Guglielmo Marconi Airport: 99 km

Facilities

General:

  • Pet bowls
  • Pet basket
  • Shared lounge/T V area
  • Air conditioning
  • Non-smoking throughout
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service

Bathroom:

  • Toilet paper
  • Bidet
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer

Outdoors:

  • Outdoor furniture
  • Garden

Wellness:

  • Sun loungers or beach chairs
  • Fitness centre

Food & Drink:

  • Wine/champagne Additional charge
  • Kid meals Additional charge
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Emergency cord in bathroom
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed

Languages spoken:

  • German
  • English
  • Spanish
  • French
  • Italian

Cleaning services:

  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Radio
  • Telephone

Reception services:

  • Invoice provided
  • Lockers
  • Concierge service
  • Luggage storage
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge
  • Business centre Additional charge
  • Meeting/banquet facilities Additional charge

Great for your stay:

  • Private bathroom
  • Restaurant
  • Parking
  • Free WiFi
  • Air conditioning
  • Flat-screen TV
  • Fitness centre
  • Room service
  • Pets allowed
  • Family rooms

Outdoor swimming pool Free!:

  • Opening times
  • Seasonal ( Temporarily closed)
  • All ages welcome
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs

Parking Private parking is possible on site (reservation is not possible) and costs € 35 per day.:

  • Parking garage
  • Accessible parking

Other for your stay:

  • Coffee machine
Image 5 of Hotel Indigo Florence by IHG
Image 6 of Hotel Indigo Florence by IHG

Rules

Pets:

  • Pets are allowed on request. Charges may be applicable.

Groups:

  • When booking more than 5 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00

Check-out:

  • Until 12:00

Age restriction:

  • The minimum age for check-in is 18

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Guest reviews

Staff:

9.1

Comfort:

9.1

Location:

8.8

Free WiFi:

9.9

Facilities:

9.0

Cleanliness:

9.2

Value for money:

8.2

Send Us a Message

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