

Hotel Description
You know what? I was honestly a bit skeptical when I first rolled up to the Grand Hotel Terme & SPA on Piazza Italia – it’s got that classic Italian grand hotel look that can sometimes mean “tired and outdated.” But honestly, this place surprised me in the best way possible. The location is actually perfect if you’re serious about the whole thermal spa thing that Chianciano is famous for. I mean, you’re literally in the heart of the action, and the thermal parks are basically a five-minute walk away. The piazza itself gets pretty lively in the evenings with locals doing their passeggiata, which I found charming (though if you’re a super light sleeper, maybe request a room facing away from the square).
The spa facilities here are what really set it apart from your average hotel – and I’m not just talking about some basic wellness center they slapped together. These thermal treatments actually use the natural spring water that the whole region is built around, and you can tell the staff knows their stuff. The pools have this mineral-rich water that leaves your skin feeling incredible, and the thermal circuit is pretty comprehensive. I spent way more time there than I planned, honestly. The rooms are what you’d expect from a solid 4-star place – comfortable beds, decent bathrooms, nothing too fancy but everything works. Some of the rooms have been updated more recently than others, so it’s worth asking when you book if that matters to you.
Here’s the thing about staying in Chianciano Terme – it’s not Florence or Rome, and that’s actually part of the appeal. The staff at the Grand Hotel really gets this; they’re not trying to be something they’re not. Instead, they lean into what makes this place special: the healing waters, the slower pace, the fact that you can actually relax without fighting crowds everywhere. The breakfast spread is pretty generous with local specialties, and the dining room has these big windows that look out over the town. I found myself lingering there longer than usual, watching the town wake up with my espresso. The whole experience feels authentically Italian in a way that’s getting harder to find – real thermal treatments, genuine hospitality, and a location where you can actually experience how locals live. It’s not going to blow your mind with cutting-edge design or trendy amenities, but if you want to unwind properly and maybe do your body some good with those famous thermal waters, this place delivers exactly what it promises.
Rooms
- Estimated price from: $101. Standard Double Room with 1 large double bed for Max persons: 2
- Estimated price from: $120. Superior Double Room with 1 large double bed and 2 single beds for Max persons: 2
- Estimated price from: $151. Family Room (2 Adults + 2 Children) with 1 bunk bed and 1 large double bed for Max persons: 2


Reviews
Superb – Gimena from Argentina – 29 June 2025 (9/10)
The place was beautiful
What could be improved: NothingVery good – Cristina from United Kingdom – 20 June 2025 (8/10)
Location, old world charm, comfortable bed, pools and spa facilities. Varied and really good breakfast
What could be improved: Not much, only thing people allowed to smoke on balcony and smell was getting into the roomSuperb – Dueñas from Italy – 10 July 2024 (9/10)
Breakfast, clean.and nice room.
What could be improved: Price.Great stay, perfect place to relax – Katherine from United States – 6 April 2024 (9/10)
Friendly staff, food was good, the bedroom was very spaceful, and the spa was great; 3 saunas and 2 pools. The massage was awesome. Great value for the price. Plus Tuscany is a piece of heaven.
Delicious breakfast and lovely Spa. – Lydia from United Kingdom – 4 November 2023 (9/10)
Our room was clean and tastefully decorated – it seems to have been modernised recently. The Spa was the main reason we went and it didn't disappoint – we really enjoyed it. There are about 3 different saunas of varying temperatures, an ice cold shower and mist, ice, 2 large hot jaccuzi pools with water massage features and 2 relaxing rooms. We used it twice, once when we got there and once in the morning which was included in our room package. Breakfast was amazing – lots of delicious, fresh pastries and cakes and a selection of savoury foods too. Coffee made to order – perfect!
What could be improved: Nothing.Enjoyable and pleasant visit with a great thermal pool – Susan from Australia – 9 October 2023 (8/10)
This is a grand if slightly faded hotel we really enjoyed inspite of dated decor. Friendly and helpful staff and great thermal pool. Enjoyable
Very good – Zvi from Israel – 11 September 2023 (8/10)
Room and amenities of room
What could be improved: Restaurant and food not satisfactoryVery good – Andrey-ch from Switzerland – 24 August 2022 (8/10)
Good location, friendly staff, perfect wine in a bar.
What could be improved: A pool with salted water has nothing to do with the thermal bathes that are in neighborhood. This is not clear from description.Overall the Hotel was better than we expected. It is not 4 star though – Graham from United Kingdom – 6 July 2025 (7/10)
The Spa Facilities were very Good. The outside Pool on the Roof, was OK, nothing special but adequate. The only issue was one of the Sunbeds collapsed whilst my wife was on it. When this was reported to reception, they did not seem concerned at all. She had to request an Ice pack for her bruised elbows.
What could be improved: The Hotel is positioned in an are of the town that is unfortunately like a 'Ghost Town' I understand this is not the Hotels fault, but did make the experience less enjoyableVery good – Oleksandr from Ukraine – 22 March 2025 (8/10)
Great hotel with spa but rooms need renovation. Also great and hospitable staff, especially liked the restaurant.
What could be improved: Rooms need renovation.
SURROUNDINGS
What’s nearby:
- Parco Fucoli: 850 m
- indiana park: 150 m
- Torre di Beccati Quest’Altro: 15 km
- Tomba Etrusca della Pellegrina: 13 km
Restaurants & cafes:
- Restaurant Mariposa: 250 m
- Restaurant Coffee Time: 200 m
- Restaurant La Sosta dei Sapori: 350 m
Public transport:
- Train Montallese: 9 km
- Train Montepulciano: 14 km
Closest airports:
- Perugia San Francesco d’Assisi Airport: 72 km
Facilities
General:
- Pet bowls
- Shared lounge/T V area
- Designated smoking area
- Air conditioning
- Allergy-free room
- Heating
- Car hire
- Soundproof rooms
- Lift
- Family rooms
- Non-smoking rooms
- Room service
Wellness:
- Fitness
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Pedicure
- Manicure
- Waxing services
- Facial treatments
- Beauty Services
- Sun umbrellas
- Sun loungers or beach chairs
- Open-air bath
- Hammam Additional charge
- Massage Additional charge
- Spa and wellness centre Additional charge
- Solarium Additional charge
- Fitness centre
- Sauna
Activities:
- Bicycle rental Additional charge
- Live sport events (broadcast)
- Bike tours Additional charge
- Kids’ club Additional charge
- Cycling Off-site
- Hiking Additional charge
- Games room
Food & Drink:
- Kid meals Additional charge
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
Languages spoken:
- English
- French
- Italian
- Russian
Cleaning services:
- Daily housekeeping
- Ironing service Additional charge
- Laundry Additional charge
Safety & security:
- Fire extinguishers
- CCTV outside property
- Smoke alarms
- Security alarm
- Key access
- 24-hour security
- Safety deposit box
Reception services:
- Invoice provided
- Concierge service
- Luggage storage
- Tour desk
- Express check-in/check-out
- 24-hour front desk
Business facilities:
- Fax/photocopying Additional charge
- Business centre Additional charge
- Meeting/banquet facilities Additional charge
Great for your stay:
- Restaurant
- Parking
- Free WiFi
- Spa and wellness centre
- Fitness centre
- Room service
- Pets allowed
- Family rooms
- Free parking
- Non-smoking rooms
Entertainment and family services:
- Kids’ outdoor play equipment
- Indoor play area
- Board games/puzzles
- Babysitting/child services Additional charge
3 swimming pools Pool 1 – indoor Free!Pool 2 – outdoor Free!Pool 3 – outdoor Free!:
- Open all year
- Seasonal
- Opening times
- Seasonal
- All ages welcome
- Pool is on rooftop
- Pool/beach towels
- Sun loungers or beach chairs
- Sun umbrellas
- Fence around pool
Other for your stay:
- Outdoor furniture
- Sun terrace
- Terrace
- Garden


Rules
Pets:
- Pets are allowed. Charges may be applicable.
Check-in:
- From 15:00 to 00:00
Check-out:
- From 08:00 to 11:30
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Guest reviews
Staff:
Comfort:
Location:
Free WiFi:
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