

Hotel Description
I’ll be honest – when I first pulled up to the DoubleTree by Hilton Florence Metropole on Via Del Cavallaccio, I wasn’t expecting much. The area feels a bit removed from the tourist chaos, which actually turned out to be perfect. You’re about a 15-minute tram ride from the Duomo, but here’s the thing most people don’t realize: being slightly outside the centro storico means you can actually breathe and the prices around here don’t make your wallet cry.
The hotel itself has that reliable DoubleTree vibe – you know what you’re getting, but this one surprised me with some thoughtful touches. The lobby’s got this warm, contemporary feel without trying too hard to be trendy, and honestly, after walking Florence’s cobblestones all day, those plush seating areas were exactly what I needed. The staff genuinely seemed to know the city well (not just the obvious tourist spots), which made a difference when I was looking for that perfect neighborhood trattoria. Speaking of neighborhoods, you’re positioned really well here – there’s a decent supermarket just down the street, and I discovered this little bar around the corner where locals actually hang out. The rooms are solid four-star quality, nothing revolutionary but comfortable beds and good water pressure, which let’s face it, matters more than fancy amenities when you’re doing serious sightseeing.
What I really appreciated was how the hotel handles the practical stuff that can make or break a trip. Parking is available (crucial if you’re doing a Tuscany road trip), and the breakfast setup actually flows well – no standing around with your plate wondering where to go. The pool area becomes a genuine refuge during Florence’s sweltering summer afternoons, and I mean that literally saved my trip in July. You’re close enough to catch the T1 tram line without hiking forever, but far enough out that you’re not dealing with the crowds and noise that plague hotels near Santa Maria Novella. The rating of 8 feels right – this isn’t going to be your most memorable hotel experience, but it’s going to be a really solid base for exploring Florence without the premium you’d pay closer to the center. Plus, and this might sound silly, but those signature DoubleTree cookies at check-in hit different after a long travel day.
Rooms
- Estimated price from: $131. King Guest Room with 1 extra-large double bed for Max persons: 2
- Estimated price from: $131. Twin Room with 2 single beds for Max persons: 2
- Estimated price from: $131. King Room – Mobility Access with 1 extra-large double bed for Max persons: 2
- Estimated price from: $160. King Room with City View with 1 extra-large double bed for Max persons: 2
- Estimated price from: $160. Twin Room with City View with 2 single beds for Max persons: 2
- Estimated price from: $185. Deluxe Corner King Room with 1 extra-large double bed for Max persons: 2
- Estimated price from: $195. Deluxe King Room with City View with 1 extra-large double bed for Max persons: 2
- Estimated price from: $234. Executive King Room with 1 extra-large double bed for Max persons: 2
- Estimated price from: $234. Executive Twin Room with 2 single beds for Max persons: 2
- Estimated price from: $240. Executive King Corner Room with City View with 1 extra-large double bed for Max persons: 2


Reviews
Stay was good though – Binsi from United Arab Emirates – 31 May 2025 (8/10)
It was good in all ways with all hotel standards. The breakfast was good as well
What could be improved: Location.
It was a bit far from the centre . Almost paid 30’euros per trip . It’s far from railway station and also airport.Lovely stay . Excellent staff – Philip from United Kingdom – 20 May 2025 (9/10)
Clean , friendly
What could be improved: LocationGood – Peter from New Zealand – 18 May 2025 (7/10)
The hotel and facilities are amazing, the overall 7 rating is because of location which was quiet but a long way from town and the trains are VERY crowded getting into the centre.
What could be improved: LocationNo comment. – Miran from Slovenia – 5 May 2025 (8/10)
No comment.
What could be improved: No comment.Hotel situated at quite place – Davidraj from Saudi Arabia – 13 October 2024 (8/10)
Property is in good silent location
What could be improved: Everything goodWe enjoyed our week at Firenze Hilton. Staff were friendly and efficient. – Bolland from Australia – 8 September 2024 (7/10)
We liked the bar and leisure area on the ground floor.
The shuttle bus to the tram stop was good.
What could be improved: It was further from the city centre than we’d thought when we booked.
A guest-paying shuttle bus to the central train station and airport would have been appreciated.
There were only two close by restaurants worth going to.
Only Sam, one of the shuttle bus drivers, had excellent English and was very helpful with directions and suggestions.Everything as we expected. – Alan from United Kingdom – 29 August 2024 (9/10)
Staff very friendly and helpful. Super underground parking. Courtesy bus to nearest tram stop to visit Florence.
What could be improved: Limited choice on the evening restaurant menu.Superb – Ezz from Canada – 24 August 2024 (9/10)
Amazing place and nice staff
I think that the charges for the room need to be lowered – Nicholas from Malta – 25 July 2024 (8/10)
Ok
What could be improved: No room key was availableVery good – John from United Kingdom – 1 July 2024 (8/10)
What could be improved: Dinner was served cold .
SURROUNDINGS
What’s nearby:
- Villa San Doato: 4.6 km
- Villa Capannucci: 3.8 km
- Villa Franceschi: 4.3 km
- Villa di Renaccio: 4 km
- Al Principe Indiano: 2.7 km
- Parco delle Cascine: 3.5 km
- Parco di San Donato: 4.7 km
- Villa Poggio Ai Merli: 3.8 km
- Piazza della Resistenza: 3.1 km
- Chiosco lAnfiteatro-Parco delle Cascine: 3.6 km
Restaurants & cafes:
- Restaurant Mr Wok: 100 m
- Restaurant Rio Grande: 100 m
- Restaurant Luci della Città Restaurant: 30 m
Top attractions:
- Ognissanti: 5 km
- Pitti Palace: 5 km
- Ponte Vecchio: 5 km
- Strozzi Palace: 5 km
- Uffizi Gallery: 6 km
- Palazzo Vecchio: 6 km
- Accademia Gallery: 6 km
- Piazza della Signoria: 6 km
- Piazzale Michelangelo: 7 km
- Piazza del Duomo di Firenze: 6 km
Public transport:
- Train Le Piagge: 4.6 km
- Train Firenze Porta al Prato: 4.9 km
Closest airports:
- Florence Airport: 4.6 km
- Pisa International Airport: 76 km
- Bologna Guglielmo Marconi Airport: 98 km
Facilities
General:
- Shuttle service Additional charge
- Air conditioning
- Non-smoking throughout
- Heating
- Soundproof rooms
- Lift
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Wellness:
- Fitness
- Fitness centre
Transport:
- Public transport tickets Additional charge
Food & Drink:
- Fruits
- Wine/champagne Additional charge
- Kid-friendly buffet
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
Accessibility:
- Emergency cord in bathroom
- Toilet with grab rails
- Wheelchair accessible
Languages spoken:
- English
- Spanish
- French
- Italian
Cleaning services:
- Daily housekeeping
- Ironing service Additional charge
- Dry cleaning
- Laundry
Safety & security:
- Fire extinguishers
- CCTV outside property
- Smoke alarms
- Security alarm
- Key card access
- Key access
Media & Technology:
- Telephone
Reception services:
- Invoice provided
- Lockers
- Concierge service
- Luggage storage
- Tour desk
- Express check-in/check-out
- 24-hour front desk
Business facilities:
- Meeting/banquet facilities
Great for your stay:
- Restaurant
- Parking
- Shuttle service
- WiFi available in all areas
- Fitness centre
- Room service
- Pets allowed
- Non-smoking rooms
- Facilities for disabled guests
- Tour desk
Entertainment and family services:
- Babysitting/child services Additional charge
Parking Private parking is possible on site (reservation is not possible) and costs € 10 per day.:
- Parking garage
- Accessible parking
Other for your stay:
- Terrace


Rules
Pets:
- Pets are allowed. Charges may be applicable.
Groups:
- When booking more than 9 rooms, different policies and additional supplements may apply.
Check-in:
- From 14:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- Until 12:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Guest reviews
Staff:
Comfort:
Location:
Facilities:
Cleanliness:
Value for money:
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