

Hotel Description
Nestled in the heart of Florence’s historic Santa Maria Novella district, the c-hotels Diplomat offers an unparalleled blend of elegance, comfort, and unwavering hospitality. This 4-star hotel, which has been awarded an exceptional Scored 9 9.0 rating, stands as a testament to the city’s enduring charm and the impeccable service that has come to define the c-hotels brand.
Situated on the iconic Via Luigi Alamanni 9, the c-hotels Diplomat is ideally positioned to serve as your gateway to the wealth of cultural and architectural wonders that Florence has to offer. The hotel’s prime location places you just moments away from the Basilica of Santa Maria Novella, the Duomo, and the renowned Uffizi Gallery, allowing you to immerse yourself in the city’s rich history with unparalleled ease.
As you step through the hotel’s grand entranceway, you are immediately enveloped in a sense of refined sophistication. The lobby, adorned with Florentine-inspired décor and accented by the warm glow of chandeliers, sets the tone for the exceptional experience that awaits. The hotel’s attentive staff, renowned for their commitment to guest satisfaction, are on hand to ensure your every need is met with the utmost care and attention.
The c-hotels Diplomat’s 92 guest rooms and suites are designed to provide the ultimate in comfort and relaxation. Each accommodation, impeccably furnished with a harmonious blend of classic and contemporary elements, features plush bedding, a spacious work desk, and an en-suite bathroom outfitted with high-end amenities. Many of the rooms offer breathtaking views of the surrounding cityscape, allowing you to soak in the beauty of Florence from the comfort of your own private haven.
Dining at the c-hotels Diplomat is a culinary journey in and of itself. The hotel’s on-site restaurant, helmed by a team of talented chefs, serves up a tantalizing array of traditional Tuscan specialties and international favorites, all prepared with the freshest local ingredients. Indulge in a sumptuous breakfast buffet each morning, or enjoy a leisurely dinner highlighted by an expertly curated selection of fine wines and signature cocktails.
For those seeking to unwind and rejuvenate, the c-hotels Diplomat offers a well-appointed fitness center, complete with state-of-the-art equipment and a serene ambiance. After a day of exploring the city’s wonders, retreat to the hotel’s tranquil spa, where a range of soothing treatments and therapies await to soothe both body and mind.
Whether you’re visiting Florence for business or leisure, the c-hotels Diplomat is poised to exceed your every expectation. With its impeccable service, luxurious accommodations, and unbeatable location, this hotel is the perfect base from which to discover the timeless beauty and rich cultural heritage of this iconic Italian city.
Beyond its physical attributes, the c-hotels Diplomat is a testament to the brand’s commitment to sustainability and environmental responsibility. The hotel has implemented a range of eco-friendly practices, from energy-efficient systems to waste reduction initiatives, ensuring that your stay not only delights the senses but also aligns with your values.
As you plan your journey to Florence, the c-hotels Diplomat stands ready to welcome you with open arms, offering a truly unforgettable experience that will leave a lasting impression on your heart and memory. Prepare to be enchanted by the city’s timeless charm and the unparalleled hospitality that defines the c-hotels Diplomat.
Rooms
- Comfy with 1 large double bed and 2 single beds for 2 adults, 1 child
- Spacious with 1 sofa bed and 1 large double bed for 3 adults, 2 children
- Smart Double with 1 large double bed and 2 single beds for 2 adults, 1 child
- Smart Double with City View with 1 large double bed for 2 adults, 1 child
- Single Room with 1 single bed for 1 adult
- Classic Double or Twin Room with 1 large double bed for 2 adults
- Smart Double or Twin Room with 2 single beds for 2 adults, 1 child
- Double Room with 1 large double bed for 2 adults, 1 child
- Dependance Via Alamanni 21 Double with 1 large double bed for 2 adults, 1 child


Reviews
Esther from New Zealand (9/10)
Exceptional customer service with a welcoming note, check in throughout the stay and a gift. Any help I had in the room, the staff members assisted within minutes. They also had pastries, coffees and tea as complimentary offerings in the downstairs area.
Great location, 2 mins walk from the train station and 13 mins walk to the main centre. TV channels had English options to watch. I definitely recommend staying here.Wai from Australia (8/10)
Room was very clean, stylish etc
Francesco from Romania (8/10)
Lovely staff, practical and pleasant room.
Lucia from Canada (9/10)
We really enjoyed our stay at this hotel from the minute we arrived with a friendly and helpful reception to check us in. The personalized note and gift bag were special. They pay attention to details. Breakfast was always fresh. Giulia makes the best cappuccino! Great room, great location and fantastic staff. This hotel is deserves 10 stars. We will definitely go back !
Luisa from Colombia (9/10)
If I could give this hotel a 20 out of 10 I would!!! Everything was absolutely exceptional, I have honestly never felt this welcome by a hotel before and I’ve travelled a lot for the past 10 years. The staff is genuinely friendly, caring, and overall are really nice. The bed was super comfortable, the room was clean and had plenty of space for all of our stuff. They left us little chocolates and notes on the room everyday and that was super cute! The biggest plus is the location, is literally in front of the train station and about 10-15 minutes away from the main things to do in Firenze. I definitely recommend this hotel to anyone!
Alexandra from United Kingdom (9/10)
Great location, helpful staff.
Claudie from United States (9/10)
Great location near rental car return and across from train station.
Andrew from United Kingdom (8/10)
Close to the station for ease of transfer. A very short walk to the many great sites in Florence.
Yuen from Hong Kong (9/10)
location is good
Stephen from Ireland (9/10)
The room
Facilities
General:
- Minimarket on site
- Air conditioning
- Non-smoking throughout
- Heating
- Car hire
- Soundproof rooms
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Parking:
- Parking garage
Activities:
- Happy hour
- Bike tours
- Walking tours
Food & Drink:
- Coffee house on site
- Wine/champagne
- Breakfast in the room
- Bar
Accessibility:
- Emergency cord in bathroom
- Lower bathroom sink
- Higher level toilet
- Toilet with grab rails
- Wheelchair accessible
Languages spoken:
- German
- English
- Spanish
- French
- Italian
Cleaning services:
- Daily housekeeping
- Trouser press
- Ironing service
- Dry cleaning
- Laundry
Safety & security:
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Safety deposit box
Reception services:
- Invoice provided
- Private check-in/check-out
- Concierge service
- Luggage storage
- Tour desk
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
Business facilities:
- Fax/photocopying
- Business centre
- Meeting/banquet facilities
Great for your stay:
- Parking
- Pets allowed
- Free WiFi
- Family rooms
- Room service
- Facilities for disabled guests
- Non-smoking rooms
- Tour desk
- Parking garage
- Luggage storage
Entertainment and family services:
- Babysitting/child services


Rules
Pets:
- Pets are allowed. Charges may be applicable.
Groups:
- When booking more than 5 rooms, different policies and additional supplements may apply.
Check-in:
- From 15:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- Until 11:00
No age restriction:
- There is no age requirement for check-in
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
Comfort:
Location:
Free WiFi:
Facilities:
Cleanliness:
Value for money:
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