11 Borgo Santa Croce, Santa Croce, 50122 Florence, Italy
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Image 1 of Borgo Signature Rooms
Image 2 of Borgo Signature Rooms

Hotel Description

You know what really got me about Borgo Signature Rooms? The moment I walked through that heavy wooden door on Borgo Santa Croce, I felt like I’d stumbled into someone’s incredibly stylish Florentine apartment rather than a hotel. I mean, the name literally has “rooms” in it, not “hotel,” and that actually tells you everything you need to know about this place.

The location is honestly perfect if you want to feel like you’re living in Florence rather than just visiting it. You’re right in Santa Croce – not the touristy square part, but on this quieter street where you’ll see locals heading to work in the morning and old men playing cards at the corner café. The Basilica di Santa Croce is literally a three-minute walk, but here’s the thing most people don’t realize: you can also cut through the side streets and be at the Arno in about five minutes, or wander over to Sant’Ambrogio market (which is where actual Florentines shop, not just tourists). The neighborhood has this authentic energy that you just don’t get staying near the Duomo.

What really sets this place apart is the attention to detail that feels personal rather than corporate. The rooms – and I stayed in one of their signature ones – have this beautiful mix of restored period features and modern comfort that doesn’t feel forced. The bathroom had these gorgeous marble details, and honestly, the shower pressure was better than my apartment back home. The beds are seriously comfortable too, which matters when you’ve been walking on cobblestones all day. There’s no elevator (it’s an old building, obviously), but the staff actually warned me about this when I booked and offered to help with luggage – small touch, but it shows they’re thinking ahead. The WiFi was solid, the air conditioning worked perfectly during my July stay, and the soundproofing was impressive considering you’re in the heart of the city.

The staff deserve a special mention because they strike this perfect balance between being helpful and not hovering. They gave me restaurant recommendations that weren’t in my guidebook, told me which days the local markets were best, and even suggested taking an evening walk along the Oltrarno when the light hits the buildings just right. That kind of local knowledge is worth its weight in gold. The 9.6 rating honestly makes sense – I can’t think of anything significant to complain about, and I’m usually pretty picky about hotels. The only tiny thing is that the street can get a bit lively on weekend nights, but that’s Florence for you, and it quiets down by midnight anyway.

If you’re looking for a place that feels authentically Florentine without sacrificing comfort, and you want to be positioned perfectly for both the major sights and the real neighborhood life, Borgo Signature Rooms nails it. It’s the kind of place that makes you feel like you’ve discovered something special, even though plenty of other travelers clearly have too – hence that stellar rating.

Rooms

  • Estimated price from: $351. Superior Double or Twin Room with 2 single beds and 1 extra-large double bed for Max persons: 2
  • Estimated price from: $430. Deluxe Room with 1 extra-large double bed for Max persons: 2
  • Estimated price from: $510. Deluxe Double Room with Balcony with 1 extra-large double bed for Max persons: 2
Image 3 of Borgo Signature Rooms
Image 4 of Borgo Signature Rooms

Reviews

  • Borgo is not to be missed! 10/10. – Ian from New Zealand – 15 July 2025 (10/10)

    Borgo was beautifully and tastefully furnished, conveniently located and super clean. Carlotta was welcoming and knowledgable – we were treated to prosecco and snacks on arrival and the breakfast was next-level delicious. We would love to visit again.

  • Beautiful clean room with large proportions in a great location. Amazing and accommodating staff! – Samantha from Australia – 10 July 2025 (10/10)

    This property was amazing in an an old world rustic charm way. It had everything that I needed, was super spacious and in a great location with a wine window just meters from the front door! The staff were so accommodating and couldn't do enough for me. The one thing that I would mention is that there is no lift, so pack light, however there is only one set of stairs to contend with so not too bad! A very comfortable and safe stay, would highly recommend!!

  • Excellent host, room and perfect location – highly recommend – Spencer from United Kingdom – 9 July 2025 (10/10)

    Excellent host, room and perfect location – highly recommend

    What could be improved: Nothing not to like .

  • I will definitely stay here again! – Claudine from United States – 7 July 2025 (10/10)

    Great Location, clean, modern with a great Host!

  • Excellent, nice, cosy, private, clean, good hosts… – Hugo from Spain – 4 July 2025 (10/10)

    Carlotta is a wonderful host. The place was cosy clean and well kept.and perfectly locates

  • Amazing loved it I recomend. – Jane from United Kingdom – 4 July 2025 (10/10)

    Lovely room very clean and comfortable , host was very welcoming and friendly, greeted with Prosecco and crisps nuts. 5 mins walk to everything perfect location. Loved this place I would stay there again, definitely recommend. Thank you .

  • An absolutely blissful experience from start to finish. – James from United Kingdom – 30 June 2025 (10/10)

    An absolutely blissful experience from start to finish. Couldn’t recommend highly enough.

  • Exceptional – John from United Kingdom – 25 June 2025 (10/10)

    You could not as for a better location, a better host and a better city than Florence. We were completely looked after the entire time with suggestions on places to visit, wonderful breakfasts and a beautiful room. There is a Wine Window right by the hotel if that’s what you like.

  • Fantastic place to stay – Jessica from United Kingdom – 24 June 2025 (10/10)

    Loved staying here , fantastic location and such a lovely room would definitely stay here again. Carlotta was so kind and accommodating.

    What could be improved: –

  • Beautiful rooms in a quiet corner of Florence – Caroline from United Kingdom – 23 June 2025 (10/10)

    Beautiful rooms in a great location. The staff were so friendly and welcoming. Gorgeous spot in Florence!

SURROUNDINGS

What’s nearby:

  • Casa Buonarroti: 350 m
  • Palazzo Bagnesi: 250 m
  • Palazzo Soldani: 250 m
  • Loggia degli Alberti: 150 m
  • Piazza della Signoria: 500 m
  • Giardino Borgo Allegri: 350 m
  • Bargello National Museum: 500 m
  • Franco Zeffirelli Foundation: 450 m
  • Oratorio di S. Maria della Croce: 400 m
  • Convento di San Francesco de’ Macci: 350 m

Restaurants & cafes:

  • Restaurant Quelo: 10 m
  • Cafe/bar Shake Cafe’: 300 m
  • Restaurant Quelo Food Bar: 2 m

Top attractions:

  • Pitti Palace: 1.2 km
  • Ponte Vecchio: 700 m
  • Strozzi Palace: 1 km
  • Uffizi Gallery: 500 m
  • Palazzo Vecchio: 1.8 km
  • Accademia Gallery: 1.4 km
  • Piazzale Michelangelo: 1.4 km
  • Salvatore Ferragamo Museum: 900 m
  • Piazza del Duomo di Firenze: 950 m

Public transport:

  • Train Campo di Marte Station: 1.8 km
  • Train Santa Maria Novella Train Station: 1.7 km

Closest airports:

  • Florence Airport: 7 km
  • Pisa International Airport: 84 km

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet

Kitchen:

  • Shared kitchen
  • Cleaning products

Bathroom:

  • Toilet paper
  • Towels
  • Bidet
  • Additional toilet
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Services:

  • Daily housekeeping
  • Private check-in/check-out
  • Concierge service
  • Tour desk

Activities:

  • Cooking class Additional charge Off-site
  • Tour or class about local culture Additional charge
  • Happy hour
  • Themed dinner nights Additional charge Off-site
  • Bike tours Additional charge
  • Walking tours Additional charge
  • Cycling Off-site
  • Hiking Additional charge Off-site

Food & Drink:

  • Fruits
  • Wine/champagne Additional charge

Room Amenities:

  • Socket near the bed

Languages spoken:

  • English
  • Italian

Safety & security:

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • Safety deposit box

Reception services:

  • Invoice provided

Great for your stay:

  • Private bathroom
  • Parking
  • Free WiFi
  • Air conditioning
  • Tour desk
  • Shower
  • Private parking
  • Parking garage
  • Hiking

Parking Private parking is possible at a location nearby (reservation is needed) and costs € 45 per day.:

  • Parking garage

Other for your stay:

  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Hardwood or parquet floors
  • Heating
Image 5 of Borgo Signature Rooms
Image 6 of Borgo Signature Rooms

Rules

Pets:

  • Pets are not allowed.

Parties:

  • Parties/events are not allowed

Smoking:

  • Smoking is not allowed.

Check-in:

  • From 14:00 to 19:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • From 08:00 to 11:00

Age restriction:

  • The minimum age for check-in is 18

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Guest reviews

Staff:

9.9

Comfort:

9.8

Location:

9.9

Free WiFi:

8.8

Facilities:

9.7

Cleanliness:

9.8

Value for money:

9.3

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