

Hotel Description
You know what struck me first about Benci House? It’s tucked into this narrow street that feels completely separate from the tourist chaos, but you’re literally a three-minute walk from the Basilica di Santa Croce. I mean, Via dei Benci is one of those Florence streets where locals actually live and work – there’s a tiny alimentari on the corner where the owner remembers your face after two visits, and you’ll hear more Italian than English as you walk to the hotel.
The building itself has that authentic Florentine thing going on without trying too hard. The entrance is understated (honestly, I walked past it twice the first time), but once you’re inside, it feels like someone’s elegant grandmother’s house if she had really good taste and unlimited renovation budget. The rooms have these beautiful terracotta floors that are cool under your feet in summer, and the windows – well, some look out onto the street where you can people-watch over your morning coffee, others face the courtyard which is blissfully quiet. Actually, that’s something worth mentioning: Florence can be noisy, especially around the main attractions, but Benci House sits in this pocket of calm. You’ll hear church bells and the occasional Vespa, but not the constant rumble of tour buses.
What I really appreciate is how they’ve kept the character intact while making everything work properly. The AC actually works (crucial in July), the Wi-Fi doesn’t cut out every five minutes, and the bathrooms have proper water pressure – these might sound like small things, but anyone who’s stayed in a “charming” old building in Italy knows they’re not guaranteed. The breakfast is served in this lovely room with frescoed ceilings, and while it’s not huge, everything’s quality stuff – good coffee, fresh pastries from a local bakery, and they’ll make you eggs if you ask nicely. The staff genuinely seems to enjoy helping too, which isn’t always the case at four-star places. They gave me perfect directions to this little wine bar on Via de’ Neri that I never would have found otherwise.
Location-wise, you’re in the Santa Croce neighborhood, which I think is the sweet spot for staying in Florence. Close enough to walk everywhere that matters – the Duomo’s maybe ten minutes, the Uffizi’s fifteen if you don’t get lost in the medieval streets (which you will, but that’s half the fun). But you’re also near some of the city’s best restaurants that tourists often miss. There’s this incredible trattoria called Cibrèo just around the corner that doesn’t even have a sign. Plus, if you need a break from Renaissance overload, the Sant’Ambrogio market is right there – it’s where actual Florentines shop for groceries and it’s fascinating to wander through.
Honestly, with an 8.9 rating, Benci House delivers exactly what you’d hope for in Florence: authentic character, modern comfort, and a location that makes you feel like you’re living in the city rather than just passing through it.
Rooms
- Deluxe Double Room with 1 extra-large double bed for 2 adults
- Superior Double or Twin Room with 1 extra-large double bed for 2 adults, 1 child
- Deluxe Double Room with 1 extra-large double bed for 2 adults
- Superior Double or Twin Room with 1 extra-large double bed and 2 single beds for 2 adults, 1 child


Reviews
Maxime from Portugal (10/10)
Perfect location, central but quiet. The property is wonderful with great amenities.
Cheraya from United States (9/10)
Great location, helpful and communicative staff and pleasant niceties in small and cozy facility.
Andzelika from Poland (10/10)
I recommend this place, unique, more than we expected, everything was excellent
Sandy from Hong Kong (8/10)
The decor was very nice. Sofia was very responsive to messages and made very flexible check-in and out arrangements. The location is central which makes sightseeing pretty easy, there are lots of good restaurants nearby too. The breakfast served downstairs at Moyo was great.
Gitte from Denmark (8/10)
Very Nice location right in the center. Helpful staff. Nice, large room.
Segrera from United States (10/10)
The proximity to historic center – everything walking distance and great attention from the staff. The room was the best part and astonishing. We will definitely return soon and stay at Benci House.
Sarah from United Kingdom (10/10)
The property was and is amazing. The rooms and reception are incredible – like a piece of work/art. Everything was seamless and stunning from end to end. The staff are also the nicest people as and when they are there.
Dan from United Kingdom (8/10)
Beautiful rooms, modern and great showers.
Jarka from Czech Republic (10/10)
Amazing stay! Beautiful property, breathtaking architecture and furniture details! We’ve spent a night in kind of an art facility
Katerina from Greece (10/10)
EVERYTHING! 2 minutes from Uffizi just in the center of everything! The parking just at the next street 1 minute walk ! The rooms absolutely amazing the breakfast very good and of course Sofia is the best ! She gave us all the tips ! I’m going back for sure ♥️🙏🏻 Don’t miss it !
SURROUNDINGS
What’s nearby:
- Uffizi Gallery: 450 m
- Casa Buonarroti: 400 m
- Palazzo Bagnesi: 150 m
- Palazzo Soldani: 150 m
- Statua del Perseo: 350 m
- Palazzo Torrigiani: 350 m
- Loggia degli Alberti: 30 m
- Palazzo degli Uffizi: 350 m
- Piazza della Signoria: 400 m
- Franco Zeffirelli Foundation: 300 m
Restaurants & cafes:
- Restaurant Berberè: 50 m
- Restaurant Del Fagioli: 50 m
- Restaurant Da Marian – Food Night Florence: 50 m
Top attractions:
- Pitti Palace: 1.1 km
- Ponte Vecchio: 600 m
- Strozzi Palace: 900 m
- Palazzo Vecchio: 1.7 km
- Accademia Gallery: 1.3 km
- Piazzale Michelangelo: 1.3 km
- Bargello National Museum: 450 m
- Salvatore Ferragamo Museum: 800 m
- Piazza del Duomo di Firenze: 850 m
Public transport:
- Train Campo di Marte Station: 1.9 km
- Train Santa Maria Novella Train Station: 1.6 km
Closest airports:
- Florence Airport: 6 km
- Pisa International Airport: 84 km
Facilities
Bedroom:
- Linen
- Wardrobe or closet
- Extra long beds (> 2 metres)
General:
- Shared lounge/T V area
- Hypoallergenic
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Executive lounge access
- Hardwood or parquet floors
- Heating
- Soundproofing
- Private entrance
- Packed lunches
- Soundproof rooms
- Family rooms
- Barber/beauty shop
- Non-smoking rooms
- Iron
- Room service
Kitchen:
- Cleaning products
- Electric kettle
Parking:
- Valet parking
- Parking garage
Bathroom:
- Toilet paper
- Towels
- Bidet
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
Outdoors:
- Outdoor furniture
- Sun terrace
- Terrace
Wellness:
- Massage
Activities:
- Live sport events (broadcast)
- Cooking class
- Tour or class about local culture
- Happy hour
- Bike tours
- Walking tours
- Temporary art galleries
Food & Drink:
- Coffee house on site
- Fruits
- Wine/champagne
- Kid meals
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
Accessibility:
- Upper floors accessible by stairs only
Room Amenities:
- Socket near the bed
- Clothes rack
Languages spoken:
- English
- Spanish
- French
- Italian
Cleaning services:
- Daily housekeeping
- Trouser press
- Ironing service
- Dry cleaning
- Laundry
Safety & security:
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Key card access
- Safety deposit box
Media & Technology:
- iPod dock
- Flat-screen TV
- Satellite channels
- Radio
- Fax
- TV
Reception services:
- Invoice provided
- Private check-in/check-out
- Concierge service
- Luggage storage
- Express check-in/check-out
Business facilities:
- Fax/photocopying
- Business centre
Great for your stay:
- Parking
- Restaurant
- Private bathroom
- Air conditioning
- Free WiFi
- Family rooms
- Flat-screen TV
- Room service
- Non-smoking rooms
- Valet parking


Rules
Pets:
- Pets are not allowed.
Smoking:
- Smoking is not allowed.
Check-in:
- From 13:00 to 18:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- From 10:00 to 11:00
No age restriction:
- There is no age requirement for check-in
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
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