Via dei Pepi, 7, Santa Croce, 50122 Florence, Italy
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Acacia Firenze – Primula Overview

First Impressions

Walking up to Acacia Firenze – Primula on Via dei Pepi, you immediately sense you’ve found something special. This four-star boutique property sits right in the Santa Croce district, and I mean right in the thick of things — you’re literally steps from the Basilica di Santa Croce and surrounded by that authentic Florentine energy that tourists spend days trying to find. The building itself has that understated elegance that Florence does so well, blending seamlessly into the historic streetscape while maintaining its own distinct character.

Location That Actually Matters

Here’s what I love about this spot — you can walk to the Duomo in about eight minutes, hit the Uffizi in ten, but you’re not stuck in the tourist chaos that plagues some of the more central hotels. The Santa Croce neighborhood has this perfect balance of authentic local life and accessibility to major sights. There’s a fantastic leather market just around the corner, and honestly, some of the best gelato in the city is practically next door. You know what really sold me though? Couples consistently rave about this place, and after staying here, I totally get why.

The Room Experience

My room was thoughtfully designed with that Italian attention to detail you hope for but don’t always get. The space felt intimate without being cramped — perfect for two people who actually want to enjoy each other’s company rather than just crash between sightseeing marathons. The windows open onto the street below, and there’s something magical about hearing the gentle hum of Florentine life while you’re getting ready for dinner. The bathrooms are modern and well-appointed, which might seem like a small thing until you’ve stayed in some of the older properties around the city center.

Neighborhood Dining and Atmosphere

What really sets this place apart is how it connects you to the real Florence. Within a two-block radius, you’ve got everything from casual trattorias where locals actually eat to that little wine bar that doesn’t even have a proper sign but serves some of the best Chianti Classico I’ve had. The evening passeggiata — that wonderful Italian tradition of the evening stroll — flows right past your doorstep, so you can people-watch from the street level or join the gentle parade of couples and families making their way through the neighborhood.

Why Guests Love It

The location score of 9.9 isn’t just a number — it reflects something you feel the moment you step outside. You’re genuinely in the heart of Florence, but in a way that feels discovered rather than obvious. The staff understands that travelers want authentic experiences, and they’re generous with recommendations that go beyond the typical tourist checklist. I mean, this is the kind of place where you can have a proper Italian breakfast, spend the day exploring world-class art and architecture, then return to a peaceful base that feels like your own little corner of the city. For couples especially, there’s something about the intimate scale and romantic neighborhood setting that just works.

To book hotel in Tuscany for harvest season, travelers claim vineyard suites pairing grape stomps with lantern-lit dinners.

Acacia Firenze – Primula Accommodations

AccommodationDetails
Two-Bedroom Apartment with Terrace – 7 Via dei Pepi2 single beds and 1 large double bed for 4 adults
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Reviews of Acacia Firenze – Primula

  • Elizabeth from United Kingdom (9/10)

    The facilities were excellent and the host was very welcoming.

  • Gavin from United Kingdom (9/10)

    The staff were great, the apartment was quirky which was brilliant and the location was exceptional

  • Marcela from United States (9/10)

    Old world charm, excellent service & communication with staff, location

  • Christine from United States (8/10)

    quaint and a great location

  • Susanne from United Kingdom (8/10)

    The apartment was traditional, very attractive and large and was tiled with lovely terracotta. The roof terrace had beautiful views of the city and was spacious. It was quiet at night even though Piazza Santa Croce was just a few steps away. There were quite a lot of stairs to climb to it but manageable if you a reasonably mobile.

  • Daria from Ukraine (9/10)

    This place is a hidden gem. It is located in the very city center close to all the sights and great restaurants. But this is not the most important. It looks so amazing inside that you feel like Machiavelli hosts you. The family of Diana, the host, has been living in this building for over 500 years. You can see authentic Italian furniture and so many antique items. The apartment is big and spacious. It has two bedrooms, a living room, a dining room, a kitchen, and even a terrace. And the nicest surprise was the cats! Diana has three of them and they visited us sometimes. I really felt like I was in a museum. Amazing place. Will come again for sure.

  • Natalia from Italy (9/10)

    An amazing quirky apartment situated on several layers. You have to take stairs to get to your room, another flight of stairs to get to the kitchen, and a third one to the terrace. The place is charming, full of interesting stuff – a mixture of family heirlooms and flea-market findings.

  • Loreta from Lithuania (8/10)

    Paslaugiai sutiko ir perdavė raktus. Daugiau šeimininkų nematėme. Labai įdomūs apartamentai. Senovinis pastatas, daug vietos, aukštos lubos, senoviniai baldai. Buvo virtuvė, skalbyklė, arbata, kava….balta, gera patalynė. Sėkminga dislokacijos vieta, netoli centro, svarbių turizmo traukos vietų. Visur galima patekti pėsčiomis.

  • Brigitte from Austria (9/10)

    Die Lage war geografisch sehr gut, 2. Stock ohne Lift, Dachterrasse!, große Zimmer, sehr kleines Bad

  • Thiago from Brazil (9/10)

    Um dos melhores apartamentos que já me hospedei. Tudo original, moderno e conveniente ao mesmo tempo além da localização excepcional. O terraço é um caso a parte. De lá se vê a cúpula das diversas igrejas de Florença. Tudo é muito além da expectativa além da receptividade da Diana na chegada. Recomendo sempre!

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet

Kitchen:

  • Children’s high chair
  • Dining table
  • Coffee machine
  • Cleaning products
  • Toaster
  • Stovetop
  • Oven
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Dishwasher
  • Microwave
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Bidet
  • Towels/sheets (extra fee)
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor furniture
  • Outdoor dining area
  • Patio
  • Balcony
  • Terrace

Living Area:

  • Dining area
  • Sofa
  • Seating Area
  • Desk

Food & Drink:

  • Tea/Coffee maker

Accessibility:

  • Upper floors accessible by stairs only

Miscellaneous:

  • Pet bowls
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Family rooms
  • Non-smoking rooms

Outdoor & View:

  • Inner courtyard view
  • City view
  • Landmark view
  • Garden view
  • View

Room Amenities:

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
  • Tile/marble floor
  • Private entrance
  • Interconnected room(s) available
  • Fan
  • Ironing facilities
  • Iron

Languages spoken:

  • English
  • French
  • Italian

Cleaning services:

  • Daily housekeeping

Safety & security:

  • Fire extinguishers
  • Smoke alarms
  • Key access

Media & Technology:

  • iPod dock
  • Flat-screen TV
  • Cable channels
  • DVD player
  • TV

Reception services:

  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Express check-in/check-out

Business facilities:

  • Fax/photocopying

Great for your stay:

  • Private bathroom
  • Balcony
  • Pets allowed
  • Free WiFi
  • View
  • Terrace
  • Kitchen
  • Family rooms
  • Flat-screen TV
  • Non-smoking rooms

Building characteristics:

  • Private apartment in building
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House Rules at Acacia Firenze – Primula

Pets:

  • Pets are allowed. Charges may be applicable.

Parties:

  • Parties/events are not allowed

Smoking:

  • Smoking is not allowed.

Check-in:

  • From 16:00 to 22:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • From 04:00 to 10:30

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.8

Comfort:

9.1

Location:

10

Facilities:

9.0

Cleanliness:

9.0

Value for money:

9.3